saucerville

Soutache By Anna Williams

Detroit, Michigan

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Hello, there, and welcome to Saucerville.

Everything is made in a smoke and pet-free environment. If you need gift wrapping, a special note or any other considerations, please send me a convo or put a message in the 'notes to seller' box at checkout.

Thanks for stopping by!

Announcement

Last updated on Oct 12, 2015

Hello, there, and welcome to Saucerville.

Everything is made in a smoke and pet-free environment. If you need gift wrapping, a special note or any other considerations, please send me a convo or put a message in the 'notes to seller' box at checkout.

Thanks for stopping by!

Items

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Anna

Contact shop owner

Anna

Reviews

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See reviews that mention:
Quality 5 Shipping 25 Customer service 18

Shop policies

Last updated on October 12, 2015
Welcome!

I create useful and wearable art and objects from soutache, beads and reclaimed board games.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Items that are damaged upon arrival will be immediately replaced. I stand by my products: they are sturdy and made to last. I pack and ship with care.

Exchanges will be handled on a case by case basis. I honestly have never had anyone ask about returning an item, but if you have buyers remorse, we'll work together to fix it.
Payment
Payment must be received before orders are shipped. This is to prevent theft and other loss. Paypal and direct checkout are available. If you need to use a different form of payment, please reach me via convo or email before you place your order. I am open to doing custom work. Depending on the project a deposit for materials may be required, but all costs will be discussed before we reach a final agreement. Any questions about payment can be asked via convo.
Shipping
Orders are shipped within three business days in secure packaging. I typically ship next day and will inform you via convo if I need to use the full three days. Recycled packing materials used when available. Orders over $50 ship with insurance and confirmation at no additional cost.

Occasionally items are lost in the mail. If you order an item which seems to be taking a long time or does not arrive, please reach out to me via convo. I retain shipping receipts for my records and often am able to track items. If an item is lost in the mail, my policy is to replace the item if possible. If I cannot provide you with a duplicate item within a reasonable time, it is my policy to issue a refund.
Additional policies and FAQs
Alchemy and custom orders welcome.

All items are ready to ship unless specifically noted. If you request any changes to an existing item I will let you know before you buy if it will delay shipping.

Wholesale available.

I ship out packages of samples to prospective buyers.
Send me a convo with the name and address of your store (or name and address of you and web address of your store) and mention that you're interested in product samples.
There is a $50 minimum wholesale order.

Consignment also available. Convo me with details.

I guarantee my work. If you aren't satisfied, neither am I. I will do everything I can to remedy problems quickly.

It's a pleasure doing business with you.