Handmade Clutches, Bags, Jewelry and Baby Accessories

Vila Velha de Ródão, Portugal

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Shop policies

Last updated on July 15, 2012
At Saudade'Studio you will find:

.: Clutches
.: Sunglasses/Eyeglasses Clutches
.: Bags
.: Jewelry
.: Baby Accessories

All handmade!
All limited editions or unique pieces, cause we all like to possess something unique!

[SAUDADE] word only know in galego-portuguese, it descrives the mix of lost fellings, love and distance. Means a feeling of nostalgic souvenir, affectionate souvenir of a special good that is absent, folloied of a desire to review it or to possess it.

I try to translate this fellings to my designs, nostalgic times and memories!

Accepted payment methods

Returns and exchanges
I understand that buying through internet it's not the same as buying in a store. So if you feel you have a valid reason for wanting an exchange, contact me. In the case we do agree on an exchange, all additional shipping costs will be for the buyer.

Because of this i try my best to include side A and B photos, detailed photos and descriptions. Most of the times WYSIWYG (what you see is what you get).

* No returns on clearance/sale items;
* Money refunds will not be made, you can exchange the item for another item available;
* Item must be returned in it's original condition;
* Buyer pays return shipping fee.

PLEASE NOTE: ALL DESIGNS ARE HANDMADE so they they are not perfect as machine made products.

Contact me if you did not received your order in time or with any damage. Since all orders have tracking number i will contact portuguese postal services and take all necessary measures.

I be held responsible for lost or damaged packages, only the postal office (CTT - Correios de Portugal).
I accept:
* PayPal
* Bank wire transfer for Portuguese and European customers [please contact me for details]

For bank wire orders, your purchase will ship as soon as the payment is received.

I expect payment within five (5) days. If you're having any problems paying, please let me know. When no payment is received I will try to contact you by sending a convo and an e-mail. When no response is received, I will cancel the sale after a week.

Please note, if your PayPal payment is not instant (e.g. echeck or from bank account), your package will not ship until payment went clear.
All orders are shipped with insurance and tracking number, for a safe and quicky delivery! All orders can be tracked and a signature will be required on delivery.

* Your purchase will ship within 1 to 3 working days of the payment clearance.

* If for some reason I can't ship in this time frame, I will send you an alert;

* I ship all my designs in a bubble wrap pack and I take the utmost care so your order is safe. I also can add gift wrapping and gift personal messages, just contact me.

* Normally international shipping will take 5-12 business days to arrive. Worst case scenario your package will know a delay due to customs. If there any custom fees, these need to be payed by the buyer and will cannot be refunded since and I am not responsible for those charges. For any additional information please refer to your local customs agency.

Please make sure your address on etsy matches your address on paypal. If these are not the same (and there is no message to seller), I will ship to your ETSY-address.

For multiple item buyers I offer combined shipping.
Additional policies and FAQs
* You can send me a convo for any custom orders, or inquiries into wholesale and consignment arrangements.

* If you want a special gift package for some one special, just convo me, i will gadly do it for free!