Due to the custom nature of the designs, no refunds are available. We will work with you until you are satisfied with your design.

We accept PayPal and payment with your credit card through a secure server on Etsy.

All listings shown as download, U print

IN THE USA - upgrades available for printing and mailing your design to you
See shop section Printing and Upgrades for pricing https://www.etsy.com/shop/SaveTheMemory?section_id=12090987

All print orders are mailed First Class through the USPS directly from the printer.

Upgrades for faster delivery with confirmation available.

WORLDWIDE - my printer only ships USA so contact me for other shipping options

HOW the process works -

All designs available as download, U print for great savings and quick delivery.

If your design calls for your photo to be used
.... Please email your photo(s) to lindee731 [!at] gmail.com. In the subject line put YOUR LAST NAME and include any special information you request on the design.

See listing for turnaround time.

All designs also available to be printed and mailed to you.
See shop section Printing and Upgrades for info
https://www.etsy.com/shop/SaveTheMemory?section_id=12090987

Print orders normally take aprx.7-10 business days to be designed, printed and received.

PHOTO TIPS:

The quality of your photo greatly affects the quality of the final print. Use the best resolution setting on your camera. A photo from many cell phones (or online ex. facebook) does not provide a high enough resolution and cannot be used for printing. If you have any questions, please email me.You do not need to crop your photos - send them to us as is. Although we like to get a close up view for emphasis in many of our designs, it is best if we are able do this.

The best photos will show a good view of the face. The less busy the background around the face, the better the final result. We use the same processes used by many professional photographers for most of our special frames. However, because we are not able to photograph on a specific background, some of the photos' background may still be visible in many of the designs, so select a design which will blend in. Look at the different pictures we have used in our samples. If you have any questions at all, please contact us.

If we receive a photo that we feel will not produce the best quality product, we will contact you with any options.

Our goal is to give you a final photo that you will be thrilled with.

If you have requests for a custom item or something you would like to see in our store, please contact us.

QUALITY OF PRINTS

We use a professional lab for your finished photo. Your prints are printed on premium Fuji Crystal Archive paper. On each print a UV Gloss coat is added as extra protection. This increases the durability and lifetime of your print.

Custom orders are welcome - just convo me.