SaviaGuate

Guatemalan Art

Upland, California On Etsy since 2017

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

SaviaGuate

Guatemalan Art

Upland, California | 1,963 Sales

Announcement    >>>>>>*** FACEMASKS***<<<<<<<<

Due to the nature of this product there are absolutely no returns / refunds, please make sure you read measurements on item details before placing an order. Thank you


✔Follow @saviaguate on Instagram.
❗ visit saviaguate.com for more ítems similar to the ones shown on this shop.

✔ALL SALES ARE FINAL- Please read item's description before making a purchase, no returns-exchanges unless defective product •


SHIPPING AND HANDLING

- Please allow 2 – 3 full business days (exclude weekends and major holidays)  for your order to process prior to shipment. Unless otherwise noted in the product description. An email will be sent once your order has been shipped, including a tracking number. US Shipping normally takes an additional 2 - 8 business days.  

- We are not liable for shipping delays. We do not guarantee any estimated shipping arrival date or time. Please allow up to 7 business days for your package to arrive before you contact us.
- We are not responsible for any losses or damages caused by USPS. In case of lost item please refer to USPS website www.usps.com and fill out a claim or call 1-800-275-8777.  
- We cannot replace items once a tracking number is provided. 
- We cannot control how quickly USPS scans and delivers your package. If you’ll like to get into contact with USPS, please give them a call 1800-275-8777

- If Tracking shows package was delivered but it is not there please ask your neighbor about your package, if they do not have it call call USPS - 1800-275-8777
- Shipping is non-refundable unless there was a mistake on our end.
- Please make sure that the ship to address is correct. We are not responsible for lost packages due to incorrect shipping address.

RETURNS AND EXCHANGES 

- All Sales are FINAL - We cannot exchange or return merchandise, so please choose carefully and read product descriptions thoroughly.  Be sure to scroll through before placing your order.   

SENT DAMAGED OR WRONG ITEMS
In the unlikely case of a damaged item or if you received the wrong item. please message us within 7 days to correct the issue. We cannot help you after a week or if the item has been worn/used/washed. We are not responsible for wear and tear.
Sometimes something happens and you need to change or cancel your order. We totally understand and are here to help, but you must contact us immediately! Once we initially process your order (usually within 2-4 hours) we will be unable to make any changes to your order.

 ASKING FOR DISCOUNTS

Prices are fixed, NOT open for bids. We practice fair-trade and pay artisans what they ask for their product, asking for discounts is very disrespectful to their art and hard work. All the pieces we sell are one of a kind, made by hand not mass produced. However, we do run a few sales a year, and you might want to consider taking advantage of them, the best way to find out about sales and promotions is by signing up for our newsletter and following us on Instagram @SAVIAGUATE. 
Please don't message us asking for discounts, unless you are planning to buy wholesale.

 COLOR DISCLAIMER  

All our pieces are exquisitely handmade, one piece at a time, using natural made products. It is therefore quite difficult if not impossible to make identical items. There might be minor inconsistencies that vary with each item. These inconsistencies should not be considered damages. Please examine product photos carefully for disclosure of these inconsistencies. For our purposes, damages are generally considered flaws that interfere with the function of the item.
We do our best to photograph products in as best natural lighting as possible in order to try to capture accurate color. Actual color may vary slightly from your monitor. We cannot guarantee that the color you see accurately portrays the true color of the of the product

Announcement

Last updated on Oct 21, 2020

>>>>>>*** FACEMASKS***<<<<<<<<

Due to the nature of this product there are absolutely no returns / refunds, please make sure you read measurements on item details before placing an order. Thank you


✔Follow @saviaguate on Instagram.
❗ visit saviaguate.com for more ítems similar to the ones shown on this shop.

✔ALL SALES ARE FINAL- Please read item's description before making a purchase, no returns-exchanges unless defective product •


SHIPPING AND HANDLING

- Please allow 2 – 3 full business days (exclude weekends and major holidays)  for your order to process prior to shipment. Unless otherwise noted in the product description. An email will be sent once your order has been shipped, including a tracking number. US Shipping normally takes an additional 2 - 8 business days.  

- We are not liable for shipping delays. We do not guarantee any estimated shipping arrival date or time. Please allow up to 7 business days for your package to arrive before you contact us.
- We are not responsible for any losses or damages caused by USPS. In case of lost item please refer to USPS website www.usps.com and fill out a claim or call 1-800-275-8777.  
- We cannot replace items once a tracking number is provided. 
- We cannot control how quickly USPS scans and delivers your package. If you’ll like to get into contact with USPS, please give them a call 1800-275-8777

- If Tracking shows package was delivered but it is not there please ask your neighbor about your package, if they do not have it call call USPS - 1800-275-8777
- Shipping is non-refundable unless there was a mistake on our end.
- Please make sure that the ship to address is correct. We are not responsible for lost packages due to incorrect shipping address.

RETURNS AND EXCHANGES 

- All Sales are FINAL - We cannot exchange or return merchandise, so please choose carefully and read product descriptions thoroughly.  Be sure to scroll through before placing your order.   

SENT DAMAGED OR WRONG ITEMS
In the unlikely case of a damaged item or if you received the wrong item. please message us within 7 days to correct the issue. We cannot help you after a week or if the item has been worn/used/washed. We are not responsible for wear and tear.
Sometimes something happens and you need to change or cancel your order. We totally understand and are here to help, but you must contact us immediately! Once we initially process your order (usually within 2-4 hours) we will be unable to make any changes to your order.

 ASKING FOR DISCOUNTS

Prices are fixed, NOT open for bids. We practice fair-trade and pay artisans what they ask for their product, asking for discounts is very disrespectful to their art and hard work. All the pieces we sell are one of a kind, made by hand not mass produced. However, we do run a few sales a year, and you might want to consider taking advantage of them, the best way to find out about sales and promotions is by signing up for our newsletter and following us on Instagram @SAVIAGUATE. 
Please don't message us asking for discounts, unless you are planning to buy wholesale.

 COLOR DISCLAIMER  

All our pieces are exquisitely handmade, one piece at a time, using natural made products. It is therefore quite difficult if not impossible to make identical items. There might be minor inconsistencies that vary with each item. These inconsistencies should not be considered damages. Please examine product photos carefully for disclosure of these inconsistencies. For our purposes, damages are generally considered flaws that interfere with the function of the item.
We do our best to photograph products in as best natural lighting as possible in order to try to capture accurate color. Actual color may vary slightly from your monitor. We cannot guarantee that the color you see accurately portrays the true color of the of the product

Items

 
Leslie

Contact shop owner

Leslie

Reviews

Average item review
5 out of 5 stars
(467)
See reviews that mention:
quality 85 shipping 74 customer service 37

About SaviaGuate

Sales 1,963
On Etsy since 2017

About Us

One could say that SaviaGuate was born from the founder's joy in sharing souvenirs from trips to her country with co-workers. With time friends and family began requesting these items which ultimately led to a business. The truth is that SaviaGuate has been brewing for much, much longer. Leslie grew up in a household of women entrepreneurs and artisans who have been hand crafting items even since she can remember. This upbringing has instilled in her a deep love and appreciation for her culture and the tenacity it takes to create something by hand.

The mission of SaviaGuate is to bring the story behind each artisan craft to light and through that continue to empower the indigenous people of Guatemala while raising overall awareness of this beautiful country rich in creativity and color.

Shop members

  • Leslie Cruz

    Owner, Photographer, Shipper

    Guatemalan.

Shop policies