SawtoothRidge

Beautifully Crafted Functional Home Décor

Twisp, Washington On Etsy since 2008

8,696 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

SawtoothRidge

Beautifully Crafted Functional Home Décor

Twisp, Washington | 8,696 Sales

Announcement    Happy Holidays! Thank you for your support during this crazy year. We are super grateful for all of our customers!

****
SHIPPING UPDATE!!!!
Shipping carriers are experiencing many delays due to an unprecedented amount of items being shipped this holiday season. If you see your item has shipped and it does not arrive on the expected arrival date do not be alarmed. More than likely your package is still on it's way to you. We don't have any additional information on when or how long shipping will take. Please be patient as the shipping carriers work through their processes.
****

Since we too want to enjoy our holiday season we’ll be taking some time to celebrate and reflect this year which means any orders with a scheduled ship date of 12/22/20-1/4/21 will ship sometime in the first full week of January.

Orders will ship out in the order they are received.

During this break we will have limited access to email but will respond to any messages as quickly as we can.

We appreciate your business and patience as we take some time to ourselves.

Much love,
Jeff and Noelle


Everything here is 100% handmade by the two of us. So if you chose to purchase from us, THANK YOU for supporting our small business.

Have questions on a product? Please read through our detailed Item Description of each listing. If you don't find what you're looking for feel free to message us and we'll answer any other questions you may have.

We have many of our stain options photographed in different listings in our shop. We encourage you to look through our listings as well as our reviews to see many of our color option examples.

Need something custom? Send us a message and we'll do our best to accommodate your requests.

Be sure to follow us on Instagram, Facebook and Pinterest! @sawtoothridgewoodworks

***Please note...We only ship items on Monday-Friday so if your order is placed on a Saturday or Sunday it will be shipped on the closest Monday after your estimated production time.***


Quality product and excellent service are our priorities, always.

We hope to make you something you love very soon.

Noelle + Jeff

Announcement

Last updated on Dec 3, 2020

Happy Holidays! Thank you for your support during this crazy year. We are super grateful for all of our customers!

****
SHIPPING UPDATE!!!!
Shipping carriers are experiencing many delays due to an unprecedented amount of items being shipped this holiday season. If you see your item has shipped and it does not arrive on the expected arrival date do not be alarmed. More than likely your package is still on it's way to you. We don't have any additional information on when or how long shipping will take. Please be patient as the shipping carriers work through their processes.
****

Since we too want to enjoy our holiday season we’ll be taking some time to celebrate and reflect this year which means any orders with a scheduled ship date of 12/22/20-1/4/21 will ship sometime in the first full week of January.

Orders will ship out in the order they are received.

During this break we will have limited access to email but will respond to any messages as quickly as we can.

We appreciate your business and patience as we take some time to ourselves.

Much love,
Jeff and Noelle


Everything here is 100% handmade by the two of us. So if you chose to purchase from us, THANK YOU for supporting our small business.

Have questions on a product? Please read through our detailed Item Description of each listing. If you don't find what you're looking for feel free to message us and we'll answer any other questions you may have.

We have many of our stain options photographed in different listings in our shop. We encourage you to look through our listings as well as our reviews to see many of our color option examples.

Need something custom? Send us a message and we'll do our best to accommodate your requests.

Be sure to follow us on Instagram, Facebook and Pinterest! @sawtoothridgewoodworks

***Please note...We only ship items on Monday-Friday so if your order is placed on a Saturday or Sunday it will be shipped on the closest Monday after your estimated production time.***


Quality product and excellent service are our priorities, always.

We hope to make you something you love very soon.

Noelle + Jeff

Items

8696 Sales
 

All Items

Noelle and Jeff Kastning

Contact shop owner

Noelle and Jeff Kastning

Reviews

Average item review
5 out of 5 stars
(1399)
See reviews that mention:
quality 235 shipping 208 customer service 161

About SawtoothRidge

Sales 8,696
On Etsy since 2008

A little bit about us...

Perched along a hillside in the small community of the Methow Valley in WA State, the two of us a husband and wife team work side by side creating beautifully crafted functional home décor. Oh and of course our pups Marley and Tod are there with us to supervise…
It wasn’t always our plan to become woodworkers and we’ve both had other paths in life, but sometimes the path changes and you just have to follow it.
The name Sawtooth Ridge Woodworks was born out of the incredible view we’re fortunate enough to peer out at right from our shop door. Sweeping views of the Sawtooth Wilderness towering over us all the way down to the valley floor where the Methow River runs fiercely past us. We are constantly inspired by our surroundings.
Continuously evolving as people, partners and as makers, we’re always looking to improve and fine tune our skill. We never ship out an item we wouldn’t want to receive and have a deep sense of gratitude to all our customers new and returning…We wouldn’t be able to pursue this passion without your support.

Shop members

  • Jeff and Noelle

    Owners

Shop policies

Last updated on October 3, 2020

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
We always strive to give you the best service and communication throughout your ordering process to ensure you are happy with your purchase. In the event that you feel the need to return or exchange an item, PLEASE READ our return policy below.

Custom or Standard Orders may be cancelled within 24 HOURS of placement with no cancellation fee.

After 24 hours...
Any Custom size items are non-returnable, non-refundable and non-exchangeable. No exceptions.

Standard orders cancelled after 24 hours will be charged a 50% cancellation fee of order total.

Returns/Refunds:
We do not accept Returns or Exchanges on ANY custom sized items. No exceptions.

We do not accept any Returns or Exchanges on any of our Mantels, Large Floating Shelves/Ledges that are 60" and longer, any deep floating shelves 48" and longer or any Vanity Mirrors. We do offer a listing to purchase color swatches if you are unsure of what color to choose. Please keep this in mind before ordering.

Any of our other standard offered sizes (with the exception of mantels, larger shelves/deep shelves/Ledges and vanity mirrors) may be returned for a refund minus shipping charges as well as a 25% restock fee. Customer is responsible for return shipping costs and must initiate return request within 3 DAYS of receiving order, no refunds will be given after the 3rd day. Items must be returned in perfect condition in order to receive refund.

We assume no responsibility for items damaged while shipping back to us. In the case something is damaged, it is up to the customer to file a claim with the shipping carrier. We highly recommend insuring your items when shipping back to us!

Any requested returns must be post marked within 7 days of requesting the return/exchange. After 7 days the return will no longer be accepted.

Damaged Items:
If items are received damaged, please report damage within 3 days of receiving in order to receive a remake. We will need proof of damage including photographs of products with damage as well as photographs of damage to packaging. Picture Frames: Any glass that is broken in transit in our picture frames will not be replaced but you will be given a $10 credit to cover the costs of replacement. Vanity Mirror: Any vanity mirror glass that is broken will not be replaced, but you will be given a credit depending on the size of glass piece to cover the replacement cost.

*Please read the listing details to avoid any confusion when ordering items. For any additional questions never hesitate to contact us.
Payment
I accept payment through PayPal as well a credit card. Please make sure that your address on PayPal matches the address that I will be shipping your item to. In the event they don't match and your item is returned, buyer incurs all costs associated with re-shipping the item.
Shipping
ALASKA AND HAWAII BUYERS: We are happy to ship to these locations for an additional shipping fee. Please contact us for shipping quotes.
If you place your order to ship to HI or AK without notifying us we will contact you and send you a listing with additional fees for shipping. Thank you for understanding.

We are currently not shipping Internationally.

All Rustic Wood Picture frames, Rustic Mirrors and Floating Shelves will ship FEDEX Home Delivery/Ground which typically delivers in 5-7 business days. We do not ship these items to PO Boxes. If you provide a PO Box we will have to charge the extra shipping before we ship your item.

All other items ship USPS Priority Mail which typically delivers in 2-3 business days within the US.

More information

Last updated on Jan 9, 2020
Frequently asked questions
Mounting: What you'll need

We provide brackets, mounting hardware and detailed mounting instructions, but here's what you'll need to successfully hang our popular hollow wooden shelves:

~Stud Finder
~Level
~Impact driver or power drill

*optional (recommended for extra stability)
~small nails/screws/brad nails
or
~wood glue/adhesive
(to attach shelf more permanently to bracket)