sbmorgaine

Handmade by SB

Laurel, Delaware · 9 Sales

sbmorgaine

Handmade by SB

Laurel, Delaware 9 Sales On Etsy since 2011

Announcement   Hello! My name is SB and I live in Laurel, Maryland and work in Fairfax, Virginia. I work at a non-profit working with the Deaf and Hard of Hearing population of Northern Virginia and in my spare time I like to craft. I used to do a lot of crochet and knitting, but now I am doing a lot more felting. Thank you for stopping by, please let me know if you have any questions, or would like to have any custom project done! I would love to work with you!

Announcement

Hello! My name is SB and I live in Laurel, Maryland and work in Fairfax, Virginia. I work at a non-profit working with the Deaf and Hard of Hearing population of Northern Virginia and in my spare time I like to craft. I used to do a lot of crochet and knitting, but now I am doing a lot more felting. Thank you for stopping by, please let me know if you have any questions, or would like to have any custom project done! I would love to work with you!

SB Morgaine

Contact shop owner

SB Morgaine

Shop policies

Last updated on March 23, 2015
Hello! Thank you for taking the time to check out my shop. If there is a question you have that is not covered by any of my policies, please feel free to get in touch. I will follow all policies as written, but I do understand life so I can be flexible. I am always willing to answer any questions, concerns, confusions, or anything else! Please ask me anything!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Money Order
Payment
PAYPAL
If you would like to use a credit card, then PayPal is the way to go! PayPal is a third party credit card processor that keeps all of your transaction information secure. If you don't want to set up an account with them, that is ok! You can pay as a guest. If you have any questions about PayPal's service, please feel free to ask me, or go to www.paypal.com and check it out.

MONEY ORDERS
I accept only United States Postal Service Money Orders. If you are from a place outside of the United States, PayPal is the best and only way to go. I apologize to my friends outside of the US!
Shipping
I ship within 48 hours of receiving your payment (excluding custom orders). I ship using the United States Postal Service, and the shipping costs on my listings are honestly an estimate. I charge the same shipping costs for pretty much everything...and I think they are fair. They do not include insurance, or anything other than the cheapest shipping the post office provides. I make sure that items are packaged in a way that will get them to you safely and effectively. In order to keep my shipping costs down, I use whatever is available so sometimes my stuff shows up in an Amazon box. Reduce, reuse, recycle.

If you want something shipped in any way other than I have described above, you should send me an email and I will give you a more specific amount to get it to you faster.

For international folks: I am not responsible for paying for any duties, customs, fees, anything that is associated with getting the item into your country. Please know what you will have to pay for those fees before you buy.
Refunds and Exchanges
I am proud of my work, and try to be as clear about what you are buying as possible, but I know that buying on the web doesn't give you the chance to really touch and see an item before you buy it. I want you to take the chance and know that you can return something if you have a problem with it. That being said, please be nice. :D

If you get something and it's not what you wanted because the color wrong, or you thought it was one way but now you see it's not, but you see something else in my shop that is more what you would like I will happily exchange it for you within seven (7) days as long as it is not damaged. Just send me an email and we can work it out.
Additional policies and FAQs
Custom Orders: I am always happy to talk about custom work! My turn around time varies depending on the project. Please message me with questions.

My house has a cat and two dogs who occasionally burn incense. If you are allergic to cats, dogs, incense, or wool, don't buy this stuff! :D If you really, really want something and have allergies, first, thanks! Second, let me know and I can make sure the materials in your item don't come in my house.