scarlettedove

Scarlette Dove

San Antonio, Texas · 136 Sales

scarlettedove

Scarlette Dove

San Antonio, Texas 136 Sales On Etsy since 2007

5 out of 5 stars
(61)

Shop owner

Jen.

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Announcement   Handcrafted Artisan & Folk Art Jewelry using gemstones, precious metals, and Mexican Folk Art ephemera. Follow me on Instagram & Twitter: @scarlettedove

Announcement

Last updated on Jul 13, 2018

Handcrafted Artisan & Folk Art Jewelry using gemstones, precious metals, and Mexican Folk Art ephemera. Follow me on Instagram & Twitter: @scarlettedove

Jen.

Contact shop owner

Jen.

View all 185 items

Reviews

Average item review
5 out of 5 stars
(61)
View all 61 reviews

About

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Shop members

  • Jen.

    Owner, Designer, Maker

Shop policies

Last updated on April 12, 2018
Hello. Thank you for stopping by. All jewelry is handmade in San Antonio, Texas. I use gemstones, sterling silver, and often images of Frida Kahlo, La Loteria, or Dia de los Muertos in my jewelry designs. No two pieces of jewelry are ever alike.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
If you are unhappy with an item you can return the item for a full refund minus the shipping and handling. Please email me immediately so we can go over the return information.

Item(s) must be returned within 7 days and must be in the original condition as it arrived to you. Items must be returned safely packed, postage paid, WITH delivery tracking. Refund will be given minus shipping charges when item(s) have been received.

Refunds will not be given on "custom orders" or "personalized items" or "sale items."

If you item arrives damaged please email me.
Payment
Payments are accepted via PayPal or via ETSY payments. I do not accept payments via cash or money order. If you choose to cancel your order for which ever reason I will issue you a refund minus a 10% re-stocking. If you have any questions, please contact me.
Shipping
Items ship within 3-5 days of purchase. I ship with USPS, unless requested otherwise. If you prefer an alternate mail carrier, please e-mail or convo me. An e-mail confirmation with tracking number is sent once your package has shipped.

Please note I do not ship on Saturdays or Sundays.

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International Buyers are welcome; however, PLEASE be aware that an additional shipping charge is required other then the 'ESTIMATION' provided in the listing. Please email me your shipping address and I will get you a shipping quote from the post office. There is a 2-day turn around for the shipping quote. A PayPal invoice will be sent to you with the amount owed for shipping. Your package will ship as soon as payment is complete. If you refuse to pay the extra necessary postage your order will be canceled and you will receive a refund MINUS a 15% restocking fee.

Items will be shipped via AIRMAIL only. Unfortunately AIRMAIL does not come with delivery confirmation. Refunds will not be given on missing packages. Please note that once your package leaves the USA, I have no control over the length of time it takes to reach your country. It will arrive, it usually just takes 14 days...sometimes longer depending on where you're located.

***ATTENTION: I'M NO LONGER SHIPPING TO ITALY! There have been too many issues with lost packages or packages being held in customs too long. ***
Additional policies and FAQs
Custom orders welcome!

The policy for custom orders is as follows:

Custom orders are done via PayPal and require a 1/2 non-refundable down payment to begin working on your jewelry and the rest paid in full upon completion.

There is absolutely no refunds on custom or personalized work.