scharart's Shop Policies
Mahalo (thank you) for visiting my Etsy shop. Please visit my other Etsy Shop www.ainakauai.etsy.com that features handpainted ornaments, keepsake boxes, photo frames, vases, and votives for that very special gift.
At present I am accepting PayPal, money orders and cashier checks. Sorry NO personal checks.
••••••Payment plan available••••••
Shipping cost include insurance for orders above $25. At present because I live on a remote island, in the heart of the Pacific Ocean, shipping cost are extremely expensive and time of arrival can NOT be guaranteed. I will do my best to ship the order 3-5 days upon receiving payment. I will ship USPS Priority for originals. The cost of shipping and insurance is included in the prices of items.
For smaller items they will be shipped First Class USPS, with the exception of the hand painted ornaments will be shipped Priority.
If someone outside the USA is interested in purchasing an item please contact me as to the additional cost for shipping to your country. I am not able to calculate until value and destination are available.
Refunds and Exchanges
Refunds and exchanges on any item listed. Commission work will NOT be refunded, but can be exchanged for a completed work.
Refunds and exchanges are honored only within 7 days upon receiving the item(s).
Additional Policies and FAQs
Because of my remote location there can be factors beyond my control that can inhibit the delivery of purchased items. Storms, Government Orange-red alerts can slow and sometimes completely STOP any mail in or out to our islands. EVERYTHING comes and goes by ship or plane ONLY. I am a good communicator, and providing there is still Internet available I will stay in touch with uncertain situations. For the most part, things usually go smoothly.
Mahalo and malama pono,
Last Updated February 7, 2011