schmittdesign's Shop Policies
I make stuff that I like and I hope you like it too.
My preferred method of payment is PayPal or Etsy shop payment. Orders will only ship after any payment has cleared.
All items are shipped via USPS Priority mail unless otherwise stated. This service typically takes 2-3 days and includes delivery confirmation. Convo me if you would like to add insurance to your shipment. If you're outside of the U.S., send me a message and I'll get you a shipping quote.
Refunds and Exchanges
I want you to be happy with your item from Schmitt Design. If you are, I'd appreciate your positive feedback. If you're unsatisfied for any reason, convo me and I'll remedy the situation.
Please note that the use of natural materials may result in subtle variances in color and form.
If you are not completely satisfied with your order, I will accept returns within 14 days of items in their original condition and packaging. Returns will be promptly refunded less shipping costs. Return shipping charges are the responsibility of the customer.
Additional Policies and FAQs
I am always interested in custom projects and wholesale customers. Please get in touch to discuss.
Schmitt Design LLC, Sacramento CA 95814
Last Updated June 30, 2014