SconnieAndJam
Announcement
POSTAGE DELAYS AND RESTRICTIONS
Sconnie and Jam are still working on new designs and sending out orders during the pandemic. We are complying with all social distancing and other health directives to make sure we (and our customers) stay safe.
We are, unfortunately, at the mercy of the domestic and international postal services, including their delays and restrictions throughout the the pandemic. We will do our best to make sure that we can send things as soon as possible for you and will let you know if there are any issues that arise as we send things out.
We have noticed delays of up to 4 months to some international locations. We are sending ALL items with tracking at the moment.
Announcement
POSTAGE DELAYS AND RESTRICTIONS
Sconnie and Jam are still working on new designs and sending out orders during the pandemic. We are complying with all social distancing and other health directives to make sure we (and our customers) stay safe.
We are, unfortunately, at the mercy of the domestic and international postal services, including their delays and restrictions throughout the the pandemic. We will do our best to make sure that we can send things as soon as possible for you and will let you know if there are any issues that arise as we send things out.
We have noticed delays of up to 4 months to some international locations. We are sending ALL items with tracking at the moment.
Items
Reviews
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Bev on Jun 29, 2022
5 out of 5 starsWhat a fabulous, fun piece showing exceptional design and excellent quality product. Thank you
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Alex on Jun 5, 2022
5 out of 5 starsThese are absolutely genius, this is my second purchase as my other one is now filled. Great quality and lovely customer service!
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Christine on Apr 28, 2022
5 out of 5 starsQuality was first class. Item was exactly what was described. Meets all my expectation. Just love it 🥰
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kristen22 on Apr 24, 2022
5 out of 5 starsJust as described. Happily loading it up with brooches. Thank you.
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micarmacal on Apr 19, 2022
5 out of 5 starsBeautifully made piece. Can't wait to add it to my Christmas wardrobe!
About SconnieAndJam
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Sconnie and Jam in their creative space -
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Ready for the market
We make things we love, or things for people we love
Jules has always wanted a caravan. A cute vintage caravan that they could hitch up to the car and just take off. Maybe stop at some lovely little seaside town, scour the thrift stores and then watch the sunset over unfamiliar sights. So when Jules was having a birthday, Jon surprised her by designing (and having laser cut) a brooch, with a cute little vintage caravan on it and a note attached saying "Until we can afford a real one". Although it wasn't the start of road trip adventures, it was the start of the Sconnie and Jam shop adventure that has kept Jon and Jules creating dreams, memories and gifts through their illustration and design.
Sconnie is Jon's childhood nickname. Jam is Jule's childhood nickname. And even though they've been a pair since 2000, it was only when they decided to open a shop, that their nicknames went...kind of...hand in hand.
For years, they've been creating things together. Usually Jules will come up with a crazy idea and Jon will make it happen.
Jules is definitely the direct, overthinking, mentally creative but hasn't got the talent to match her visions and Jon is generally the more passive, agreeable one with amazing talents.
Jules is the "art director" because most designs will take shape from an idea that is roughly sketched out in an art journal (and when we say rough, we mean almost like primitive scratches on the side of a cave) and then explained to Jon to execute. Jon will start to create with Jules hovering over his shoulder at different stages of the process, giving feedback and making him change things until she's happy that the creation is what she envisaged in her head (or better). It actually works for them. Sometimes there's a bit of a creative stand off, with neither of them willing to budge on the look of something, but every design has ended up being something that they are both 100% happy with...and they're still married and still happily creating.
It's a Golden Rule of Sconnie and Jam to only create things that they love, that means something to them or have a special connection with someone in their lives. This way they always enjoy making their products.
Shop members
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Jules and Jon Sutton
Owner, Maker, Designer, Curator
Husband and wife team who create things for Sconnie and Jam as "date night".
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Sconnie
Designer, Creator
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Jam
Designer
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Ania
Seamstress, Jam's Mumma
Production partners
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MAD Laser Cutters
Brisbane, QLD
MAD Laser Cutters cuts for Makers.Artists.Designers by Jon from Sconnie And Jam.
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Spoonflower
United States
Digital fabric printers
Shop policies
All of our products made with love, by us.
Accepted payment methods
Returns and exchanges
Payment
Our prices of shipping include standard postage cost and packaging. We do our best to ensure that your item is packed in a way that is the most inexpensive for you but also most protective for your item.
If you would like your item to be packaged in a different way, we will do our best to accommodate this but it may incur extra charges.
Shipping
Once ANY package has left us, we cannot be held responsible for what happens to the package during transit or upon receipt. We will do everything in our power to make sure that things will arrive to the customer and in a timely fashion but have no control over what happens after the item has been shipped.
In keeping postage costs low, we send via standard post which means no insurance, no tracking number and no signature required. If you require any upgrade on postage to add insurance, tracking number or signature on delivery, please contact us and we will provide you with a quote. This can get quite expensive (especially if outside of Australia) and all extra costs will need to be paid by the customer.
Our postage quotes are based on the pricing structure by Australia Post. We do not have details of individual countries customs regulations or taxes and therefore will not be held responsible for these fees/taxes/amounts and are payable by the receiver. If you believe there might be taxes issued for your order, we suggest you make enquiries with your Customs department or postal service before ordering to avoid any unwanted surprises.
We send all of our order from Brisbane, Australia. It can take up to a week to arrive domestically and 2-3 weeks internationally. In most cases, items will be received in a shorter time frame than this but, once again, cannot be guaranteed.
MISSING PACKAGES -
As previously stated, we are not responsible for mail once it has left us. If your package does not turn up within the expected timeframe, please contact us and we will do everything we can to follow up with it but if sent by regular post without tracking, it's nearly impossible to get any information from Australia Post. We always allow for 3 - 4 weeks for delivery before we deem the package as lost.