ScotchAndCream

Scotch and Cream

Los Angeles, California 356 Sales On Etsy since 2011

5 out of 5 stars (108)

ScotchAndCream

Scotch and Cream

Los Angeles, California | 356 Sales

All Items

Robin Soltis

Contact shop owner

Robin Soltis

Announcement    Thank you for visiting our shop! Our mugs are currently manufactured and drop shipped to you from an outside facility. All other products ship from our studio in Los Angeles.

Announcement

Last updated on Apr 2, 2019

Thank you for visiting our shop! Our mugs are currently manufactured and drop shipped to you from an outside facility. All other products ship from our studio in Los Angeles.

Reviews

Average item review
5 out of 5 stars
(108)
See reviews that mention:
quality 12 shipping 17 customer service 5

About

About Us

We are interested in preserving and interpreting the classy, tasteful optimism of vintage era through greetings, home decor, and nostalgia. We greatly value how we spend our leisure time.

Scotch and Cream is primarily run by Robin Soltis, with the support of her partner, Alvin. Robin is the illustrator, artist, creator, and Alvin is the business side.

Together we have a senior-rescue Brussels Griffon named Bob.

Around the web

Shop members

  • Robin

    Owner

    Creative Director, hand-letterer, dessert eater, gin & champagne drinker, dog petter.

Production partners

  • Printing and fulfillment

    Charlotte, NC

    Printing my illustrations on their blank products and fulfilling them to customers.

  • Sticker Manufacturer

    New York, NY

    They print my stickers.

  • Printing Company

    Los Angeles, CA

    A leading socially responsible printing firm with a clear approach to helping small businesses grow using high-quality press printing. Committed to social responsibility and eco-friendly printing initiatives for environmental sustainability.

Shop policies

Last updated on December 13, 2018
Thanks for visiting us at our Etsy shop! Our full range of products can be found at our website www.scotchandcream.com

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
If any items arrive damaged, please let me know as soon as possible and I can either send out another one or offer a refund.
Payment
* Please pay for items right away so we can get them to you quickly
Shipping
* Items will be shipped to address provided on Etsy's system unless otherwise noted
* USPS standard delivery is from 5-10 days
* International shipping is 9-18 days expected delivery

Flat prints are packaged in a rigid mailer, bagged with sturdy board backing, so while I don't expect damage to be a common occurrence, things do happen and I will either refund or send out another one if available.
Additional policies and FAQs
Please don't forget to review my shop if you had a positive experience. If something didn’t go as expected, please let us correct the problem or figure out another way to solve the issue before giving us a negative review. We value the experience you have with us and want it to be a positive one :)