ScotchAndCream

Scotch and Cream

LA, California
774 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Contact

ScotchAndCream is taking a short break

Note from shop owner Thank you so much for your support through the years! We will be on an extended hiatus and we do not have any information on when or if we might be returning.

Note from shop owner

Last updated on Apr 2, 2021

Thank you so much for your support through the years! We will be on an extended hiatus and we do not have any information on when or if we might be returning.

Robin Soltis

Contact shop owner

Robin Soltis

Reviews

Average item review
5 out of 5 stars
(192)
See reviews that mention:
Quality 28 Shipping 33 Customer service 8

About ScotchAndCream

Sales 774
On Etsy since 2011

About Us

We are inspired by the classy, tasteful optimism of vintage era through greetings, home decor, and nostalgia.

Scotch and Cream is primarily run by Robin Soltis, with lots of support from her spouse, Alvin. Robin is the illustrator, artist, creator, order-packer, and customer service, while Alvin operates the laser cutting machine, and some super boring legal business stuff.

We cut our ornaments in our home using our laser cutting machine.

Together we have a senior-rescue Brussels Griffon named Bob, who has more followers on Instagram than we ever imagined!

Shop members

  • Robin

    Designer, Maker, Order Packer

    Creative Director, illustrator, dessert eater, dog petter

Production partners

  • Printing and fulfillment

    Charlotte, NC

    Printing my illustrations on their blank products and fulfilling them to customers.

  • Sticker Manufacturer

    New York, NY

    They print my stickers.

  • Printing Company

    LA, CA

    A leading socially responsible printing firm with a clear approach to helping small businesses grow using high-quality press printing. Committed to social responsibility and eco-friendly printing initiatives for environmental sustainability.

Shop policies

Last updated on December 13, 2018
Thanks for visiting us at our Etsy shop! Our full range of products can be found at our website www.scotchandcream.com

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If any items arrive damaged, please let me know as soon as possible and I can either send out another one or offer a refund.
Payment
* Please pay for items right away so we can get them to you quickly
Shipping
* Items will be shipped to address provided on Etsy's system unless otherwise noted
* USPS standard delivery is from 5-10 days
* International shipping is 9-18 days expected delivery

Flat prints are packaged in a rigid mailer, bagged with sturdy board backing, so while I don't expect damage to be a common occurrence, things do happen and I will either refund or send out another one if available.
Additional policies and FAQs
Please don't forget to review my shop if you had a positive experience. If something didn’t go as expected, please let us correct the problem or figure out another way to solve the issue before giving us a negative review. We value the experience you have with us and want it to be a positive one :)