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scratches

Reviews

All reviews are from verified purchases
No reviews in the last year

Anonymous on Jun 15, 2010

5 out of 5 stars

I love the raven! Thanks so much for creating this wonderful artwork!

Anonymous on Jun 3, 2010

5 out of 5 stars

Thank you Elizabeth! You are such a pleasure to deal with!

Anonymous on Jun 3, 2010

5 out of 5 stars

My son and daughter just love sunrise rabbit. He is just beautiful! Thank you.

Anonymous on Jun 3, 2010

5 out of 5 stars

I am so proud to own this original drawing and the print as well. You are so talented!

Anonymous on Jun 3, 2010

5 out of 5 stars

Elizabeth - The Comfort of Strangers is just lovely. A soulful piece, that really speaks to me. I was so happy to see all the drawings and prints in their gorgeous frames arrive yesterday! Thank you so much for everything! What a lovely surprise to see your marble bunny as well! I also thank you for being such a pleasure to deal with! Your responses and delivery were so quick. Looking forward to my next purchase from you. All my best, Betsy

View all 12 reviews

Shop policies

Last updated on September 14, 2012
Welcome to Scratches!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
Currently, I accept PayPal. It is possible to pay with a credit card via Paypal, even if you do not have an account.

If you need more help with the checkout process on Etsy, please see Buying an Item on Etsy from the Help Guide section.
Shipping
When:
All items ship within 2 days.

How:
I take great care in packaging and shipping in order to get it safely and reasonably quickly to you.

Most items will ship via USPS Priority. I may choose to ship some originals via FedEx or UPS if you live within the U.S. All shipments outside of the U.S. will ship First Class International, although I'll be happy to upgrade to Priority if you're willing to absorb the cost. Please feel free to write to me in regard to any shipping questions.

How much:
If I've overestimated the shipping charge, I'll gladly refund you the overage. I do insure all original works or other works not easily replaced.

Purchasers outside the U.S.:

I'm happy to ship internationally. Please be aware that the buyer is responsible for any taxes or duties that might result from this purchase.

Buyers outside of the U.S., please note that the time for you to receive your item(s) can vary from 2 weeks to 10 weeks, depending on location, time spent in customs, etc. In the event I cannot purchase insurance for the item or if customs does not allow the item to be shipped to your country, I reserve the right to cancel the sale.
Refunds and Exchanges
I'll accept a return if notified within 3 days of receipt and will credit if the item is returned to me in the same condition it was when originally shipped. You will be responsible for the fees to return. I recommend that you insure this return as credit depends on receipt of the item.

Custom Orders:

I require at least half of the full amount as payment before beginning work on the item. If after completion (once I send you a scan and/or photo of the completed item) you're not absolutely satisfied, I'll refund half the amount of your purchase.
Additional policies and FAQs
Please note: If payment or payment arrangement is not made within three days of purchase, the sale will be canceled and the item will be reinstated in my shop for future sale.