Announcement    *IMPORTANT COVID19 AND SHIPPING UPDATE*

BERLIN:
Free pick up is possible in Neukolln! Please contact me and we will arrange a Covid safe pick up outside my studio during office hours.

GERMANY:
All items are shipping out with Deutsche Post Prio or DHL Paket and come with a tracking number.

EUROPE:
Shipping to EUROPE is operating as normal. All items come with tracked shipping and are shipped via standard mail routes.

EVERYWHERE ELSE (USA, CANADA, AUSTRALIA ETC)
All packages are going out with standard mail tracked shipping! There can be delays however most items are arriving within reasonable pre-pandemic time frames. If your mail gets lost, however, I cannot offer refunds with this postal method. I no longer offer expedited and insured courier shipping as it is proving extremely unreliable and more costly for me and does not work faster.

NOTICE!
Please note that since regulations are constantly changing, I might have to contact you to cancel your order if the item cannot be delivered to your location. Also, due to increased border checks and decreased postal services, items are also taking longer to arrive so please be patient.

Notice pt2:
Some items in my shop (specified in descriptions) are made to order and sent directly to you from my production partners. Depending on where you are located, the factory closest to you will fulfil and send your order as quickly as possible. For this reason, some of the items in your order will arrive at different times and in different packages.
Please note: If there is a problem with these items, there is a strict 4 week policy after arrival date to submit a complaint of late or damaged package. If you go beyond these 4 weeks then I am unable to refund/resend.