I accept PayPal as a form of payment. PayPal payments must be made immediately after purchase.

I have a valid Nevada business license and resale permit. Therefore, I have to charge sales tax. The tax rate for my county is 8.1%. PayPal will automatically charge this for any addresses going to Nevada. I can adjust it if you are mailing outside of Clark County. If you don't live in Nevada, but you are having me ship your purchase to Nevada, you will need to change the shipping address in PayPal so it will calculate the tax properly.

For domestic addresses, I ship First Class USPS with delivery confirmation. For heavier items, I may ship Priority or Parcel Post, depending on how much you were charged for shipping. For International addresses, I use First Class International. Delivery Confirmation (a tracking number) is usually not available unless a high-priced shipping method is used. If you would like this additional service, convo or email me either before or right after purchase, and I will calculate the extra cost and send you an invoice. Shipping to Canada is usually 1-2 weeks, and everywhere else may take a month.

For refunds due to damaged items, contact me as soon as possible upon receipt of the item. If your pet destroys the toy I made within 30 days of purchase, contact me with photos, and I will either issue a refund or send a replacement toy. Decisions are made on a case-by-case basis. Please do not purchase my toys if you have a pet who is known to tear fabric. I will be heartbroken, and so will you.

I am currently not accepting requests for custom items or to reproduce an item that has sold out. I am closing my business at the end of this year.