On Etsy since 2007



13 Sales

seattlebeadcreations is taking a short break


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quality 3 customer service 2

Shop policies

Last updated on March 10, 2011
I take great pride in creating my one-of-a-kind, handmade jewelry & in the 100% approval of my Etsy & other customers to date. If you are pleased, I would be so grateful for your Feedback! (Login to your Etsy a/c, click YOUR ETSY at the top, click FEEDBACK in upper left, rate your purchase & write a brief comment :) But if there is any problem at all, please contact me. My commitment is to work until I exceed your expectations. Many thanks!

Accepted payment methods

Returns and exchanges
I package your special purchase very carefully, so it should arrive undamaged. Items damaged during shipping should be covered by insurance. However, I'm happy to stand behind my work. If you're not completely satisfied, please contact me IMMEDIATELY to arrange a return & WITHIN 1 WEEK of delivery, ship the item back. Assuming I receive the item in NEW condition, I will refund the purchase price OR allow an exchange, minus shipping. NOTE: Custom work has special refund rules. See details above.
CUSTOM ORDERS: I welcome them on a case-by-case basis. These “up-front costs” are payable before work begins & are non-refundable==> $35 consult fee + all materials + 50% of labor charge. Balance is due before shipping. I’ll happily refund the “balance due” portion minus my shipping costs if you return the item in new condition.

PAYMENT DUE DATE: The Magic Number is 3! For routine purchases, payment in full is expected within 3 business days of your purchase. Once my bank has received full payment, then within 3 business days, I will bring your package to USPS & ship insured, as described.

If payment is not received AND if I don't hear from you within 3 more business days ("grace period"), I will cancel the transaction, return the item to my shop, & leave negative feedback. HOWEVER, I AM REASONABLE! If YOU contact ME during the 3-day grace period explaining the unforeseen situation, I will try to work with you! Good communication between honest, reasonable people is my goal :)

PAYMENT METHOD: For all purchases, you'll make a charge card payment using PayPal, with or without a PayPal account. QUICK TUTORIAL: During Checkout, you'll type in your name/address & eventually get a screen letting you either login to your PayPal a/c if any (on the right) OR "Continue" if you "Dont have a PayPal a/c" (on your lower left). The "Continue" option is often overlooked! If you have no PP a/c, simply "Continue." You'll enter info from your charge card.
Rev. 1/4/2009 due to postage increases January 2009:
U.S. CUSTOMERS: I ship First Class Mail Sml Package (USPS) w. Delivery Confirmation. Price also includes insurance from U-Pic covering up to $100 in value. If your purchase exceeds $100, I will insure the excess portion. If you prefer different shipping, please email/convo me before ordering so I can adjust the Etsy price. Transit time: typically 3-5 business days.

INTERNATIONAL CUSTOMERS -- Rates & delivery times vary by country. I ship basic "First Class International" by USPS, including insurance from U-Pic to cover up to $100 in value. If your purchase exceeds $100, I will insure the excess portion. Transit time: Anywhere from 1 week to many weeks. Contact me for shipping upgrades before you buy.

IMPT NOTES: I pack your item very carefully. I am not responsible for items lost or damaged during shipping. Please photograph the damaged-looking, UNopened box first, then any damaged jewelry inside immediately. Retain all damaged items, wrappings & paperwork as well. Notify me immediately. I will help file the claim to recover your insured costs, including shipping. (I have NEVER had a lost or damaged item to date :)
Additional policies and FAQs
Wholesale & custom order inquiries are welcome. Just email/convo me.