SecondSpringNaturals

Gift Boxes, Handmade soap, Creams, Wellness Gifts

New London, Pennsylvania
|
| 3,481 Sales | 5 out of 5 stars 5 out of 5 stars

SecondSpringNaturals is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Rave reviews

Average review rating is 4.8 or higher

SecondSpringNaturals is taking a short break

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Note from shop owner The shop is taking a short break. Come back soon!

Note from shop owner

Last updated on Mar 6, 2024

The shop is taking a short break. Come back soon!

Carrie N.

Contact shop owner

Carrie N.

Reviews

Average item review
5 out of 5 stars
(591)
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About SecondSpringNaturals

Sales 3,481
On Etsy since 2014

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My Second Spring

Shop members

  • Carrie

    Owner

    Carrie is the owner and product formulator behind the Second Spring Natural brand.

Shop policies

Last updated on February 16, 2023

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 6 hours of purchase

Privacy

Updated policy statement to comply with GDPR for EU members, though it is noted that Second Spring Naturals only sells within the US at this time. At Second Spring Naturals we care about your privacy and under the new GDPR Law introduced in the EU on the 25th of May. We've taken steps to make sure your personal data is safe and secure. In line with the new law we'd like to remind all EU members that we only keep your personal data for the length of time as is necessary for processing of orders and for our own tax records. You also have a right to any data we keep and that your inclusion in our group/page is voluntary and you can subscribe at any time. Your information is only shared with the immediate companies we need to in order to process your orders. We care about you and your personal data and thank you for your continued support.
Companies we use: Insert the ones you use.
Google analytics/facebook analytics/Instagram analytics.
USPS
Mailchimp
Information we collect:

At Second Spring Naturals we take your personal data very seriously. In order to comply with the EU GDPR Law, we issue the following statement which we agree to uphold when you place an order with us.

In order to fulfil your order we rely on Etsy to provide us with the necessary data needed in order to process your order in a timely manner. The data we collected is email, Name and Address. We may also contact you for additional information such as a phone number if the need comes up.

We need and use your personal information for the following reasons:

* Tax and business related needs.
* Improvement of your business
* To complete the order in a timely manner
* Compliancy with the platforms own privacy policy. *Mailing lists such as our Mailchimp list.
*social media groups/pages - Facebook

You may revoke your consent at any time and have the right in detail to request details of the information we keep.

Information sharing and disclosure.

We understand the importance of keeping personal data secure and safe and only share limited personal data with companies we need to in order to maintain our business.

Companies we use to help us process the information we collect:

* USPS and or UPS and or FedEx
* Google Analytics
* Business Partners may be added in the future, but are not currently used
* If we sell our business in the future to another company, though there are no plans for this to date

Data Retention

We only keep information for the sole purpose of fulfilling your orders and for our own records and what is deemed fair use in our business within the parameters of the law.



We are located in Pennsylvania, United States outside of the EU and as such use US companies or Canadian Companies to store your data. The companies I use have the same privacy policies in place as stated here.

Choosing to shop with a company outside of the EU means your data is subject to a new jurisdiction and subsequently new laws. However we protect your rights upon the transference with the above security measures.

Informing of rights.

As a residence of the EU, you are subject to rights and privacy laws under the GDPR law.
* You have the right to revoke your permissions at any time except where it is legal for Second Spring Naturals to keep them for the processing of our business requirements by law.
* You have the right to access to your personal data within normal business hours via electronic format.
* You have the right to withdraw from any mailing list or social media outlet at any time. *You have the right to complain to your local data protection agency about the information we keep that is outside of what is required by law.

Contact Information

My name is Carrie Neely and I am the data controller for Second Spring Naturals
For the purposes of data protection you can contact me at secondspringnaturals [!at] gmail.com if you have any questions or concerns.
See this Seller Handbook article for a sample privacy policy you can customize for your shop.

More information

Last updated on May 18, 2022

Frequently asked questions

Custom and personalized orders

We are happy to provide custom orders and often send gifts items with personalization. Contact us to discuss options prior to placing your order.

Care instructions

Handmade soaps are will last a long time provided that you keep them either on a soap dish on in a soap saver bag. They need to dry out between uses. Store in cool, dry place away from direct sunlight.


Policy on Handmade Products

We formulate our soaps, creams and other handmade products with wonderful oils and natural ingredients (in most cases as we do use premium fragrance oils and micas/pigments), but they are not made with the intent to diagnose, treat, cure or prevent medical conditions.

Store out of the reach of children.

For topical use only. Discontinue if rash, redness or itching occurs. Consult a physician of irritation persists. Consult a physical if you suspect you may have an allergy to an ingredient.

Gift wrapping and packaging

If you would like an order placed in a gift box with our signature ribbon and a card, we are happy to create a custom order for you. Contact us to set this up.

Wholesale availability

We offer wholesale body creams and soap loaves currently. We are in the process of setting up our line sheet on Etsy Wholesale for soap loaves only. Please visit our website at www.secondspringnaturals.com to inquire about other wholesale options.

Custom and personalized orders

Returns for Shipping Delays
While I ship very quickly, often earlier than promised, I cannot control the postal service and delays that happen on their end. You will need to place your order at least two weeks from the date you must have it to ensure any issues during transit as the postal service is not something I can control.
This policy is put in place because I have had requests for full refunds when items are ordered late for holidays (and I have shipped immediately)--but the postal service can still delay an item's arrival. 
I will not refund any items due to postal service delays once I have shipped within my time frame noted on the order page. Thank you:)