secretchief's Shop Policies
Here at SECRET CHIEF, our goal is to provide you with the most splendid select vintage clothing and accessories and the most passionately made handmade treasures. We will do our best to describe each item in detail so you truly know what you are purchasing. We handpick our vintage and put a lot of love and thought into our designs. Thank you for shopping and Enjoy!
PS: Please feel free to contact us with any ideas, concerns, or questions. Thank you!
Paypal only. There is a 48 hour window for Paypal payments from time of commitment to buy. If you have not paid within 48 hours of your sale, we will re-post the listing and cancel your sale. If you need an extra 24 hours to pay, please contact us. We truly appreciate your understanding. Thank you and have a wonderful day!
We ship to the United States. For international shipping please send us a message for a price quote. All items are shipped domestically and internationally via Priority Flat Rate Mail, Priority Mail, and sometimes 1st class mail or Parcel Post, within 1-3 business days (Mon-Fri) upon payment. Shipping may include small handling fees.We ship to the address given by you, on Etsy. If an item is unable to be delivered to you due to you not being home, and is returned to the post office, it is your responsibility to pick it up from the post office. If you fail to do so and the item is returned to us, you will be responsible for all shipping costs in order for us to return the item to you.
Refunds and Exchanges
All sales are final. We are not responsible for lost, damaged, or stolen items. No returns or exchanges.
Additional Policies and FAQs
Due to the nature of of Vintage clothing (pre-owned garments), there may be flaws. We try very hard to describe every existing flaw. When pricing our items, our main deciding factors are: age, condition and brand. We wash or dry clean all of our vintage clothing. Our overall objective is to make sure you are a satisfied customer. We truly appreciate your business, so please convo us with any concerns or questions. Thank you for shopping with us. Enjoy!
THE SECRET CHIEFS
Last Updated August 12, 2015