secretdartiste

Undated planners, grimoire pages & world building books

Temse, Belgium
| 1,665 Sales | 5 out of 5 stars 5 out of 5 stars

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Has a history of replying to messages quickly.

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Average review rating is 4.8 or higher

secretdartiste is taking a short break

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Note from shop owner Hello and welcome. I am currently taking a break, but will be back soon. Have a good one and take care!

Note from shop owner

Last updated on May 26, 2023

Hello and welcome. I am currently taking a break, but will be back soon. Have a good one and take care!

Evelyne

Contact shop owner

Evelyne

Reviews

Average item review
5 out of 5 stars
(508)
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About secretdartiste

Sales 1,665
On Etsy since 2020

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Emerge yourself in a fantasy world, full with dragons, witches, fairies, ...

Shop members

  • Secretdartiste

    Eigenaar, Ontwerper, Maker

    Hi and welcome! My name is Evelyne (or Eve) and I am a freelance fantasy book cover & graphic designer, based in Belgium. I love dragons, mermaids, fairies, witches and fairytales! Nice to meet you!

Shop policies

Last updated on Mar 5, 2022

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Digital downloads

Instant downloads
Your files will be available to download once payment is confirmed. Here's how.

Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on Nov 10, 2022

Frequently asked questions

Payment (for physical items)

Payment must be made in full before the item is shipped. The buyer will be responsible for 'possible' extra charges for customs (import) - but from my experience, there are mostly no additional fees required for small packages. If you have any questions, please don't hesitate to get in touch.

Shipment (for physical items)

I ship worldwide using Bpost. I currently don't ship items to the UK or Germany (due to regulations). A tracking number will not be standard (more expensive). However, if you wish a tracking number, please contact me before you order any physical products. The buyer will need to pay for this extra service. I generally ship within 1 working day of receiving the payment, unless this was stated otherwise in the description of the product you ordered. If you are from outside the European Union delivery may take a while, so please be patient ;-)

Duration shipment after I gave the package to the postal office (for physical items)

- Shipping within Belgium normally takes 1-3 working days.
- Shipping to Europe normally takes 5-10 working days.
- Shipping to the US normally takes around 3-4 weeks (can be delayed due to customs).
- Shipping to the rest of the world takes approximately 1-3 weeks.

Please keep in mind that, we cannot track your order if you didn’t chose the option for Registered Shipping with tracking number. I ship to the address that appears on your order, so please make sure your address is CORRECT! I cannot be held responsible for any address changes made after you have checked out.

Contact information

If you have any questions, please don’t hesitate to contact me at secretdartiste1(!at)gmail.com or you can send me a note using Etsy conversation messages. I am happy to help out! You are also always welcome to leave feedback. I would like to know whether my products arrived safely. If there are any issues, please try to contact me first before giving feedback. I will try my best to help and give a great service.

Returns & refunds for physical items (this does not apply for digital downloads)

Secrèt D’artiste is not responsible for any damages or loss incurred shipping. In case you have a problem, please contact me immediately and we will find a solution. I can replace small orders of the damage or loss. If an item arrives damaged (provide evidence by photo), Secrèt D’artiste will replace it but the buyer will have to pay for the shipping fees. I do require that you ship the product back to me before we replace it. Please note that buyers will be responsible for shipping costs for returns. Items must be returned in its original condition! If an addressee does not accept / pick up a package and the order is shipped back to me, a buyer covers repeat shipping costs.