SecretStorageBooks

Secret Storage Books - Real, Hollow Books, Handmade.

Campbell River, Canada
| 3,194 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Rave reviews

95% or more recent reviews were 5 stars.

Announcement    Hi there! I make Secret Storage Books from gently used, real books. Over the 19 years in business we have up-cycled more than 70,000 books and created keepsakes to treasure for a lifetime. Now with optional magnets.

Celebrating SIX MONTHS as a Star Seller on Etsy too. Woo hoo!

Thanks for visiting the shop :)

Diane

Announcement

Last updated on Apr 30, 2022

Hi there! I make Secret Storage Books from gently used, real books. Over the 19 years in business we have up-cycled more than 70,000 books and created keepsakes to treasure for a lifetime. Now with optional magnets.

Celebrating SIX MONTHS as a Star Seller on Etsy too. Woo hoo!

Thanks for visiting the shop :)

Diane

Items

 

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Diane Melen

Contact shop owner

Diane Melen

Reviews

Average item review
5 out of 5 stars
(700)
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About SecretStorageBooks

Sales 3,194
On Etsy since 2011

It's not actually a secret...

I had a stained glass craft business for many years until tendon surgery in 2010. I learned I couldn't continue making my glass art full time anymore, so I started working at Secret Storage Books while I recovered. Secret Storage Books was a great place to work! And it was for sale! Two years later and I have taken the helm and moved the craft studio to it's new location here on Northern Vancouver Island.

My house and 1/2 acre are now bursting with old books, paper cutters, saws, fancy printers, and of course, finished bookboxes. We've given up a back bedroom (for the office) the garage (for shipping and inventory) and half of husband Craig's workshop (for the 1910 cast iron paper cutter that weighs a least a ton). We added a workshop in the back yard and converted a closet into an office supply cabinet.

Sheldon and Laurie and Jayne help out with production, and daughter Cathleen with the art work and overflow production as well as the Craft Shows in Vancouver. My husband Craig is truly my partner, strong back and rock!

The business has been going strong for over 15 years, so we know our bookboxes last!

Mainly I love bringing value and worth to discarded objects. I think our bookboxes are a truly great gift: thoughtful, personal, and useful. And re-purposed!

Diane

Shop members

  • Diane Melen

    Owner, Maker, Designer

    I've always been an entrepreneur and crafter; from certified organic farming on Salt Spring Island, to crocheting, and unique stained glass, I'd much rather be doing something with my hands and brain than watch TV.

  • Jayne

    Shipping/production, Customer Service

    Jayne is master at making sure orders go out perfectly organized and packed, and keeps the the front end running smooth!

Shop policies

Last updated on May 9, 2022
Welcome to my Etsy shop! I think you might find something here for more than one person on your "to buy" list!

If you don't see what you're looking for, drop me a line or give me a call - I have lots of stock that I haven't listed yet. If you have a favourite author, or don't see a certain subject, I might have it stashed away.

I also do custom work! For corporate special events drop me a line for a quote. Price varies but is most affordable when you can spread the design cost over 5 or more books. Therefore I don't offer fully custom on single book safes.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
Returns:
Any regular purchase can be returned within 14 days of receipt
All returned items must be in their original condition
Refunds are based on the purchase price less a 10% restocking charge if you've simply changed your mind. Shipping charges are not refunded.
If the product arrived damaged, please below under "Additional Information"


Return Shipping Restrictions:
Please notify us before returning products
Send an advance email message letting us know to expect your package.
All returns MUST BE shipped by postal service
Courier shipments will be refused because of brokerage fees
Be sure to enclose the information needed to identify your package (original invoice)
Payment
Taxes:
This is a Canadian company located in British Columbia,
GST or HST is charged on all shipments to our Canadian customers, plus PST if you're in BC.
Shipping
NOTE: DUE TO COVID19 UNCERTAINTY WE CANNOT ACCEPT RETURNS DUE TO LATE DELIVERY AT THIS TIME.

USA

• Book safes will be shipped free via USPS Media Mail, with tracked shipping and insurance. Arrival is 10-18 days from order.

• Upgrade to Express 2 day shipping with DHL during checkout, or choose USPS Priority Mail for a good in-between choice. MUST HAVE YOUR PHONE # for DHL Express

* * * * * * * * * * * * * * * * * * * *

UK

VAT WILL BE CHARGED BY CUSTOMS AT DELIVERY
BUT BOOKS ARE DUTY FREE!

• via Mail - Discontinued until after Covid due to long delays.

• via DHL Express (UK only) ships tracked and insured, arriving in 4-7 business days. Brokerage fee of £11 will be charged by DHL for clearing customs and collecting VAT.


* * * * * * * * * * * * * * * * * * * *

AUSTRALIA + NZ Discontinued until after COVID

• via mail - Packages are sent via Air Mail WITH tracking and insurance, arriving 3-4 weeks on average. Express shipping is possible, arriving in a week, but costs can be high - please convo me with your item and postal code.

Canada

• Shipped via Loomis Courier with tracked shipping and insurance.
• Express shipping - please contact us for a quote.



Standard Delivery times ------------------------------------------------------

• USA: 10-12 business days

• CANADA: 2 - 8 business days

• UK, EUROPEAN UNION: 2 possibly 3 weeks

• AUSTRALIA, NZ: 3 weeks

"Business Days" don't include weekends or Holidays.


Insurance -------------------------------------------------------------

USA ORDERS Include up to $100 of insurance against proven loss.
INTERNATIONAL ORDERS - Air Mail: $100 against proven loss.
Canada orders automatically have $100 insurance.


Rush Orders ----------------------------------------------------------

• USA and Canada: Choose SHIPPING UPGRADE and your order will leave the next business day. An order placed Monday night will ship Tuesday AM and arrive Thursday afternoon.


• EU: I can usually ship to arrive in 5 business days for an extra $10-13 - I depends where you live. Convo me!


Taxes and Duties ----------------------------------------------------

My items are duty free for the USA, EU, UK, and Australia.

If you live in another country, please check with your customs agency before ordering!

::::: LOOK ::::: For the EU, VAT on imports is charged, including the ship cost!
Additional policies and FAQs
Warranty:
We guarantee the highest quality hollow book product on the market
Every book safe that we make is quality controlled at least two times
If you are not happy with one of our products they can be returned without questions.


Damage on Delivery:
If a product arrives damaged, please help us to find out why by immediately contacting us and the courier company that delivered it
We will try to recover the cost of the damaged goods from courier companies and may need your help
Products that arrive damaged will be replaced.