Semsee's Sparkly Cards

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Simonne Clay

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Simonne Clay


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Shop policies

Last updated on March 30, 2011
I am delighted to welcome you to my Etsy shop!

I love to while away the hours designing and handmaking one-of-a-kind cards and gifts of the utmost quality for that extra special occasion or just because!

I use only the highest quality materials when crafting and pride myself in the quality of work I produce. All images are carefully hand-stamped with acid-free, archival ink and individually hand-coloured by myself using professional artist markers (Copic).

All my cards can be personalised by changing or adding a sentiment to the front, and/or adding text to the insert - please contact me before purchasing a card if you would like to take advantage of this FREE service.

I hope you enjoy looking through my shop and find just what you are looking for! If not, I would be delighted to create a custom order for you - just send me a message and we can discuss that special something which will be made to your exact requirements! Similarly, if you see anything in my shop that you like but would prefer it changed in some way (different colours, different image, different size, etc.) please let me know and I will be only too happy to help.

Accepted payment methods

Returns and exchanges
All sales are final.

Each piece I create is 100% hand crafted by myself and 100% unique. Each card I design and create is one-of-a-kind and made with great precision and care. I only list my work once I am happy it is without fault.

There are strictly no refunds or exchanges for custom work.

All orders will be securely and appropriately packaged, therefore I cannot be held responsible for any breakages during transit.

Please contact me if you are unhappy with anything and I will do all I can to help resolve the issue.
Please submit payment via PayPal within 24 hours of purchase.

If payment is not received within 24 hours, I will send you a message through email and/or Etsy Conversation with a PayPal Invoice reminder. If there is no response within 2 days, I regret to say that I will need to cancel the order due to lack of payment and thereby recover Sales fees.

[All prices are quoted in GBP but this will be converted into your local currency during the checkout process, so you will be able to accurately see the amount you will be paying.]
I aim to ship in-stock items within 2 working days of receiving cleared payment. [If you need an item urgently, please contact me before purchasing so that I can confirm the date of shipping and discuss any necessary shipping upgrade.] Custom orders will be shipped as soon as they have been created.

I am a UK-based seller and therefore all items are shipped from the UK.

All items mailed to a UK address will be shipped using Royal Mail standard 1st class service unless the buyer requests otherwise. [Delivery aim 1-2 working days after date of posting].

All items mailed to a non-UK address will be shipped using Royal Mail Airmail service, unless the buyer requests otherwise. [Delivery aim 3-7 working days after date of posting, however please note that Royal Mail have announced that due to the recent increased security measures delays can occur of up to 2 weeks].

All orders will be appropriately and securely packaged. Please note that I try to recycle packaging as much as possible (a) to keep packaging costs to a minimum and therefore not pass them onto the buyer, and (b) to help our environment.

I will always send you a message advising that your item has been shipped and including an expected date of arrival depending on the destination and shipping method chosen.

I am happy to provide you with a copy of my postage receipt as proof of postage.
Additional policies and FAQs
I offer a full custom design service and would be delighted to create a custom order for you! Please contact me to discuss your requirements.