SenayAkin

Senay Akın Studio Jewellery

Istanbul, Turkey On Etsy since 2008

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SenayAkin

Senay Akın Studio Jewellery

Istanbul, Turkey | 122 Sales

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Senay Akin

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Senay Akin

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quality 3 shipping 12 customer service 10

About SenayAkin

Sales 122
On Etsy since 2008

Senay Akin Atelier

I created my Etsy Shop in the 2008. I was surfing on the web and found Etsy accidentally. It was great. I adore making weddings rings, solitaire rings and any creative commissions, knowing that they will make a person very, very happy.

Apart from working on commissions I create a basic collection every year and I create one-of-a-kind pieces. Some of these are sold in jewelry galleries and some I sell on-line.

I make every piece from scratch and I mostly use recycled silver and gold.

Shop members

  • Senay Akin

    Owner, Designer, Creator

    1998 Mimar Sinan Art University, Photography Department, Istanbul. 2005 Scuola d'Arte e Mestieri di Vicenza, Italy. 2008 Founded Senay Akin Atelier.

Shop policies

Last updated on October 28, 2019
Welcome to my Etsy shop! I hope you will have a pleasant time here.

I am a traditional goldsmith and aim for high standard craftsmanship. Therefore,
-I hand polish my jewelry.
-I use only genuine gemstones, set properly to last life long.
-I make traditional seats for the pearls with a swivel inside.
-I use sterling silver, 8K, 14K and 18K gold, mostly recycled.
The pictures of my work are not altered but keep in mind that they can appear different under certain lighting conditions.

When ordering a ring, please get measured by a professional jeweler. I appreciate pictures of your hand in order to get better idea and adjust the sizing according to the shank.


For tarnishing problem on silver, do keep your silver jewelry in plastic bag and wash with mild soap and soft brush when needed. If required, use good quality silver polish but keep in mind that it is not recommended for stones and pearls because can cause damage.
Oxidizing can wear away in time, if you contact me I can describe you how to re-achieve it.
Make sure you are not wearing your stone set rings when washing your hands. Prevent your stone set jewelry from dropping to the floor. In time, it can get damaged.
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
You may return an item in it's original packaging within *14 days* of receiving the item for store credit, if you are not satisfied.

Customers are responsible that the package arrives back safely in the original condition and pay the shipping cost both ways for an exchange.

Customized orders, rings made to customer's size can't be returned or exchanged but if there is any structural problem, I will be happy to fix it. However, we need to communicate first and revise your complaint in order to find a suitable solution.

Please contact me before sending back.
Payment
PAYMENT
I accept PayPal and Shopier when paying with credit cards. You can choose to automatically pay by PayPal or contact me for a Shopier link. They are both secure and my customers are welcome to choose what is most suitable to their account.

Turkish customers are welcome to choose "Other" if they wish to pay by bank transfer.
They'll receive my bank details in the "note to the customer".

Please complete the transaction in 48 hours after the purchase and do let me know if experiencing a problem with the payment.
Shipping
SHIPPING
I use registered Turkish Post Airmail.
It can take up to 3 week in busy season to receive your order, please take in consideration.

I can’t take the responsibility for losses but always thoughtfully pack to avoid any damages during the transaction. I communicate the tracking number to my Customers immediately after the shipping is done.

Please keep in mind that Buyers are responsible for any Customs fees or taxes imposed by Customs for an order are separate from the shipping charges.

I use insured shipping for my gold jewelry such as FedEx or DHL and it usually takes 2-4 business days to be delivered. It is available for an additional fee of 15USD.