SerendipityandSmiles

Custom designs and personalized gifts!

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    ♥♥♥𝐒𝐇𝐎𝐏 𝐔𝐏𝐃𝐀𝐓𝐄 - 𝐏𝐋𝐄𝐀𝐒𝐄 𝐑𝐄𝐀𝐃♥♥♥

Please note that expedited shipping does not speed up our processing time. If you need an item by a certain date please message us BEFORE you order.

♥♥♥𝐒𝐇𝐈𝐏𝐏𝐈𝐍𝐆 𝐔𝐏𝐃𝐀𝐓𝐄♥♥♥
We have received many messages everyday looking for order status & tracking help. Sadly, there is no secret detailed tracking page for the shipper. We sure wish there was!

USPS does not always scan packages along the way. We've seen hundreds of packages get scanned ONCE when accepted, then nothing updates until they mysteriously appear in your mailbox. This is weird and has taught us that patience is a virtue...turns out that is much easier said than done. Hang in there. 99.9% of the time it will show up. Even if the status hasn't changed in a few days, there is a strong possibility your package will also show up out of the blue very soon.

If your package says delivered, but you didn't get it don't panic. Most packages are arriving without major issues, however, carries sometimes will leave them in a different spot, so take a quick look around if that's an option. Packages are also occasionally scanned for delivery at the beginning of the route. If your carrier cannot complete all deliveries that day, there's a very good chance your package will say "Out for Delivery" but arrive the next day. Patience is our best friend again.

Lastly, you can try reaching out to your local post office or shipping center for assistance. A few people have said they were able to track down their packages with a little help from the good folks at the USPS.

Please keep in mind, the tracking number gives the most accurate and up to date information about your order after it ships. Once that package goes out the door, we are all in the same boat.

♥♥♥𝐃𝐈𝐆𝐈𝐓𝐀𝐋 𝐃𝐄𝐒𝐈𝐆𝐍𝐒♥♥♥
If you like a design in our shop and would like to purchase it to make yourself, checkout our digital designs shop, Serendipity and Art. You can visit our shop here: www.etsy.com/shop/serendipityandart.

Announcement

Last updated on May 12, 2021

♥♥♥𝐒𝐇𝐎𝐏 𝐔𝐏𝐃𝐀𝐓𝐄 - 𝐏𝐋𝐄𝐀𝐒𝐄 𝐑𝐄𝐀𝐃♥♥♥

Please note that expedited shipping does not speed up our processing time. If you need an item by a certain date please message us BEFORE you order.

♥♥♥𝐒𝐇𝐈𝐏𝐏𝐈𝐍𝐆 𝐔𝐏𝐃𝐀𝐓𝐄♥♥♥
We have received many messages everyday looking for order status & tracking help. Sadly, there is no secret detailed tracking page for the shipper. We sure wish there was!

USPS does not always scan packages along the way. We've seen hundreds of packages get scanned ONCE when accepted, then nothing updates until they mysteriously appear in your mailbox. This is weird and has taught us that patience is a virtue...turns out that is much easier said than done. Hang in there. 99.9% of the time it will show up. Even if the status hasn't changed in a few days, there is a strong possibility your package will also show up out of the blue very soon.

If your package says delivered, but you didn't get it don't panic. Most packages are arriving without major issues, however, carries sometimes will leave them in a different spot, so take a quick look around if that's an option. Packages are also occasionally scanned for delivery at the beginning of the route. If your carrier cannot complete all deliveries that day, there's a very good chance your package will say "Out for Delivery" but arrive the next day. Patience is our best friend again.

Lastly, you can try reaching out to your local post office or shipping center for assistance. A few people have said they were able to track down their packages with a little help from the good folks at the USPS.

Please keep in mind, the tracking number gives the most accurate and up to date information about your order after it ships. Once that package goes out the door, we are all in the same boat.

♥♥♥𝐃𝐈𝐆𝐈𝐓𝐀𝐋 𝐃𝐄𝐒𝐈𝐆𝐍𝐒♥♥♥
If you like a design in our shop and would like to purchase it to make yourself, checkout our digital designs shop, Serendipity and Art. You can visit our shop here: www.etsy.com/shop/serendipityandart.

Items

 

All Items

Rachelle Nissel

Contact shop owner

Rachelle Nissel

Reviews

Average item review
5 out of 5 stars
(356)
See reviews that mention:
Quality 39 Shipping 27 Customer service 37

About SerendipityandSmiles

Sales 3,081
On Etsy since 2019

Serendipity and Smiles. Personalized items for you, your family, and your village!

Serendipity is the development of events by chance in a happy or beneficial way.

We have come to believe that all of the little moments in life are exactly as they are supposed to be. Finding a way to smile through all of life's moments... small...big...the good...and the ugly is how we get through the craziness of life's journey.

A series of what looked like unfortunate events, lead to the creation of our business which was the best decision we ever made and thus the name of our business...Serendipity and Smiles.

Our shop started with t-shirts for our fellow foster parents. We wanted to spread awareness of the foster care system, while also bringing some joy and smiles to those special kiddos and their dedicated parents.

Over time we learned that our village is so much more than just our fellow foster parents. It is every person that touches us in some way...teachers, doctors, lawyers, social workers, neighbors, aunts, uncles, grandparents, birth parents and so many more. With this in mind, we decided our shop needed to grow!

We now create personalized clothing, accessories, tote bags, stickers, decals, and everything in between for you, your family and your village. All of our items our created and made by myself and my wife in our little home studio. We create designs that reflect our life as well as license art from other fabulous artists.

Whether it is a set of family shirts for that special adoption day, a quick printable card that saves you time with a last minute class party you forgot about, a set of funny stickers that makes planning your crazy, busy life a little more fun, or the perfect gift for your best friend, we are sure you can find it in our shop...or we will make it for you.

We are here to help you celebrate your family's big moments and also help you find joy in the small moments. We are sure you will find something in our shop that helps you smile through your busy, crazy, and wonderful day...no matter how big or small.

Shop members

  • Rachelle Nissel

    Owner, Designer

    I love crafting, family, and adventure. I love creating items that help make a special day even more memorable. It brings me joy to put a smile on someone's face.

Production partners

  • Our Trusted Print Shop

    New York, NY

    Our production partners through Gooten print, pack and ship our orders, allowing us to focus on what we do best - designing unique custom products.

  • Our Trusted Print Shop

    Charlotte, NC

    Our production partners, pack and ship our orders, allowing us to focus on what we do best - designing unique custom products.

Shop policies

More information

Last updated on Feb 24, 2020
Frequently asked questions
Custom and personalized orders

If you would like to make minor changes to a design we currently offer, there will not be an additional design fee.

Do you offer bulk discounts?

Most of our items are hand printed to order. We are not able to offer bulk discounts on most of our items due to the additional time it takes for personalization.

Production and Shipping Time

If you are in a rush, we recommend choosing expedited shipping at checkout to shorten your shipping time. This DOES NOT rush our production time!

If you are in need of your order by a certain date, please message us through Etsy with your date needed and zip code. We are happy to look into options for you.

Each item in hand made to order. Production time varies and depends on the item(s) ordered. Please review production time for the item your are ordering. We are usually able to ship your item(s) from our studio within 3-5 business days (Monday-Friday) of placing your order.

Items missing order information will delay production time.