Serendipity Soap Works Handmade Soaps

Madison, Mississippi

SerendipitySoapWorks is taking a short break

Erin Wingate

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Erin Wingate


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Shop policies

Last updated on February 7, 2011
Hi, and Welcome to Serendipity Soap Works! I am happy to have you in my shop!

Here, at Serendipity Soap Works, we strive to provide and deliver a quality product! We provide a product that does the most basic human thing....clean!

Hygiene is something we have to keep up with on a daily basis, so why not keep clean the healthy way. Using our handmade soaps will not dry your skin, but will moisturize your skin due to the natural ingredients and the natural glycerin retaining effect that comes with using the cold process method.

We also have other handmade bath and body products that have the same skin loving effects as our soaps.

Honestly, I could speak for days...actually, I could probably give a whole college semester on this subject. But I won't bore you....

Please just know this...we absolutely do believe in quality customer service where our customers are happy with our product and happy with the service we provide them. And, if they can get cleaned in the process, or just keep our soaps in their sock drawer or their car (which we have had customers do), then we have done our job!

Thank you for stopping in! If you have any questions, please don't hesitate to ask.

Accepted payment methods

Returns and exchanges
I am willing to listen to issues you may have had with my customer service; issues regarding the purchase process, from beginning to end; or issues with the product.

I will then determine the levity of the issue and let you know whether you will be entitled to a refund or exchange. If a refund or exchange is entitled, then there will be no extra charge for you.

Please contact me within 5 days of delivery with any refunds or exchange issues.
Currently, PayPal is the only form of payment I will accept.

Payment must be received immediately after your purchase. However, if there are special circumstances in which you are unable to pay immediately, please let me know, and we can certainly work something out!

Orders will be cancelled if payment is not received within 48 hours. If you need to cancel an order, please let me know within 48 hours as well.
My shipping method is through USPS, First-Class/Priority Mail, and Express Mail for expedited orders. All orders will be shipped Monday thru Saturday.

Upon receipt of payment, please allow 1-2 days for preparation of order and shipment, and one week for international orders.

International orders are most certainly welcome! Just keep in mind that with these types of orders, there are additional costs in regards to shipping and there are customs guidelines and fees that you will need to follow.

Please let me know if you would like delivery confirmation or insurance, and I will factor that in with the shipping costs.

I am not responsible for non delivery or damaged items, and please ensure shipping information is accurate.
Additional policies and FAQs

Please make sure you read the ingredients that I use in my soaps. Any allergies or rare skins dysfunctions may flare if you are sensitive to any of the ingredients I use. Most, if not all, of my soaps contain vegetable oils, such as olive oil, grapeseed oil, palm oil, and other ingredients such as colorants, fragrance or essential oils, and water.

I can be contacted through CONVERSATIONS, or convo. Just click on "contact SerendipitySoapWorks" and it will direct you to convo.