SerenityGemz

Handmade Cards & Gifts

Kuala Lumpur, Malaysia · 2 Sales

SerenityGemz

Handmade Cards & Gifts

Kuala Lumpur, Malaysia 2 Sales On Etsy since 2011

0 out of 5 stars
(2)

Announcement   Serenity Gemz is now including handmade jewelry in our list of items for sale! More items will be added soon! Come take a look!

Announcement

Serenity Gemz is now including handmade jewelry in our list of items for sale! More items will be added soon! Come take a look!

SerenityGemz

Contact shop owner

SerenityGemz

Reviews

No reviews in the last year

Anonymous on Feb 18, 2011

5 out of 5 stars
Verified purchase

Anonymous on Feb 18, 2011

5 out of 5 stars
Verified purchase

Shop policies

Last updated on March 22, 2011
Thank you very much for dropping by my store! I hope that you have a great time browsing and find something that you like!

Please feel free to contact me at anytime and I will endeavour to get back to you within 24 hours.

All the items in the shop are handmade by me. I find great joy in being able to share my craft with YOU...

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I accept payment through PayPal. Please note that you do not need a PayPal account in order to be able to make payment via credit card on PayPal.

For Malaysian buyers, if you wish to make payment via funds transfer, please send me a message and I will get back to you with the details.

I would appreciate payment within 3 days of placing your order. If I do not receive payment within 3 days, I am afraid that I will have cancel your order. In certain circumstances, I am willing to bend the rules but please email or convo me in advance so that we can come to a mutual agreement on payment terms.
Shipping
Items will be shipped within 1-3 days of cleared payment to the address stated in your Etsy account. If you would like the item shipped to another address, please convo me in advance.

All purchases within Malaysia will be sent via Malaysia Pos Ekspres and be delivered within 1-3 days depending on the delivery zone. Shipments via Pos Ekspres can be tracked.

All international purchases will be sent via Malaysia Air Mail and delivery time is approximately between 7-21 days depending on custom clearance at the destination country.

Please note that buyers are responsible for any and all duties and customs charges that may be incurred.

PLEASE NOTE: Once the item is shipped, I cannot be responsible for lost, damaged, or delayed packages.
Refunds and Exchanges
If however you are unhappy with the item when you receive it, please contact me within 3 days of receipt. You may return the item to me within 7 days of receipt.

All returns must be in their original, unused condition.

Refunds of purchase price will be made via Paypal. Shipping charges will not be refunded. Buyer is responsible for the return shipping costs.
Additional policies and FAQs
Please note that all items are handmade and therefore no two items will be identical. Items may be similar in colour and style for a series made but the designs will be different.

Actual colours may vary from the item listing picture due to different monitor colour settings.

If you would like a custom made card with special wordings or sentiment, please contact me and I will try my best to accommodate your request. Please allow 7-10 days for designing, completion and sending of a custom card.

Please note that all artwork is a copyright. Please do not use, reproduce or copy any art work without my permission.

Thank you very much for visiting my store and I hope your experience was a positive one.