SeriousGooseDesigns

Serious Goose Designs

1045 Sales

SeriousGooseDesigns

Serious Goose Designs

1045 Sales On Etsy since 2012

5 out of 5 stars
(206)

SeriousGooseDesigns is taking a short break

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Note from shop owner My shop will be closed until 11/1/16. New products are on the way!

Note from shop owner

Last updated on Oct 4, 2016

My shop will be closed until 11/1/16. New products are on the way!

Meghan Langley

Contact shop owner

Meghan Langley

Reviews

All reviews are from verified purchases
Average item review
5 out of 5 stars
(206)
ravencald

ravencald on Oct 6, 2016

5 out of 5 stars

The coasters I got were absolutely flawless. The design is beautiful and I would highly recommend them if you are looking for a quality set of unique coasters.

View all 206 reviews

About

The Serious Scoop

I have enjoyed making things my entire life. I have explored sewing, knitting, photography and jewelry making most passionately. After taking a metalworking class last year, I started turning out tons of jewelry that I was just giving away. My friends told me "You should sell this stuff". So I did, and Serious Goose Designs was born.

Why "Serious Goose Designs"? Why not. My husband gave me this nickname, because I can be desperately serious sometimes. In fact, it is making jewelry that allows me to channel some of dour seriousness into uplifting, reaffirming positive energy.

Creating handmade items gives me a sense of reward that I have not found anywhere else. It is incredibly satisfying to start with an idea and raw materials and end up with something beautiful that other people appreciate as well.

For right now, Serious Goose Designs is a side-project of mine, while I work on completing my Ph.D. in ecology. Could it become something more? Perhaps. I know I will always be creating something, so I think I will always have something to share with the world.

My business is based out of my home in Louisville, Kentucky. As much as possible, I try to support my fellow Etsy merchants by buying materials and components through them. So know that you are supporting other small businesses, when you support me with a purchase.

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Shop members

  • Meghan Langley

    Owner, Maker, Designer

    I have always enjoyed making things of one type or another since I was very young. People kept telling me, "You should sell this stuff". So I did. I work out of my home in Louisville, Kentucky, with my business, Serious Goose Designs.

  • Stephen Casals

    Creator, Shipper, Assistant

    Stephen Casals is a talented visual artist, graphic designer and screen printer who introduced me to the world of dye sublimation printing. He helps keep my shop running by printing many of my tiles, offering technical advice and packaging orders.

Shop policies

Last updated on December 28, 2015
Thank you for visiting my store!

I specialize in science-themed decor as well as affordable jewelry and accessories primarily made from metal and gemstones.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
Credit cards accepted through Etsy checkout. Standard sales tax of 6% is added to orders made by Kentucky residents.
Shipping
**SHIPPING TIMES**
I now ship worldwide! Time to ship varies by item, as indicated in listing. additional time for delivery. All coasters ship USPS Priority mail, which is 2-3 business day delivery in the US lower 48, 6-10 business days internationally. Magnets and jewelry ship USPS First class, which is 3-5 day delivery in the US lower 48. Seller will not be held liable for later than expected delivery dates due to postal service handling.

**RUSH ORDERS**
If you need a rush order please contact me. An order is considered a "rush order" if it must ship sooner than date specified in listing. Certain rush orders
may be subject to additional fees.

**DAMAGED ORDERS**
I pack all my orders carefully in bubble wrap, but sometimes accidents still happen! If you receive a damaged order, please photograph the damage, including any damage to the shipping container. In most cases, I will promptly send you a replacement. If I am not able to replace the item, I will refund your full payment.

**RESHIPPING REPLACEMENT ORDERS** Although I insure all orders, USPS insurance will not cover shipping costs of damaged orders. This, I reserve the right to use whatever method is most economical to reship your replacement. Buyer may request a shipping upgrade at their expense.
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***INTERNATIONAL SHIPPING***

SHIPPING METHODS AND PACKAGE TRACKING
My standard international shipping method for my coasters is USPS Flat Rate Priority Mail International. At $26.85 USD this is by far the most economical option available, but does NOT come with a guaranteed delivery date. This option comes with package tracking, it does not always get tracked once it leaves the US. The following countries have delivery confirmation with USPS, so you should be able to track your package within your country. If your country is NOT on this list, there will most likely be no way to track your package once it leaves the US.

COUNTRIES WITH USPS DELIVERY CONFIRMATION
Australia
Belgium
Brazil
Croatia
Denmark
France
Germany
Great Britain
Ireland
Israel
Netherlands
New Zealand
Spain
Sweden
Switzerland.

DELIVERY TIMES

USPS Priority Mail International (my standard, and the most economical shipping option) has an estimated delivery time of 6-10 days. However, the actual delivery time frame may be *considerably* longer. This is generally an issue of customs clearance. You may be able to locate your package once it arrives in your country by contacting your local customs authority in your country and attempting to locate the package with the tracking number provided to you with your order. There is no
guarantee of a specific delivery date.

GETTING FASTER DELIVERY
Private carriers such as UPS, DHL and FedEx will be much quicker, and have money back-guarantees that items will be received by certain deadlines, but also much more expensive than USPS.

USPS Priority Mail Express International is another shipping option that is likely to get the package INTO your country faster (about 3-5 days) than Priority Mail International. But customs clearance is likely to increase delivery time. If you live in one of the following countries, you can receive a guaranteed delivery time (with money-back guarantee) with USPS Priority Mail Express International. This shipping method varies with location, but is likely to be about $60 USD.

a. Australia.
b. Canada.
c. China.
d. France (does not include Corsica and Monaco).
e. Germany.
f. Great Britain and Northern Ireland.
g. Hong Kong.
h. Israel.
i. Japan.
j. New Zealand.
k. Republic of Korea (South Korea).
l. Singapore.
m. Spain (does not include Canary Islands).
n. Sweden.
o. Switzerland.
p. Thailand.

With USPS GLOBAL Express Guaranteed it may be possible to get your package in as little as 1-3 days, but you should be prepared to spend at least $90 USD for this service.

DUTIES AND TAXES
Some countries charge import taxes, customs clearance fees, or other fees on imported goods. IT IS THE BUYERS RESPONSIBILITY TO PAY ANY AND ALL SUCH FEES.

SELLER LIABILITY
Once I have mailed a package, I have no control over its handling and delivery. If a delivery service with a date-specific money back guarantee has been used to deliver the product, I will use money received from USPS shipping refund to reimburse buyer of shipping costs only. In all other circumstances, I am NOT liable for shipping delays, or associated costs.

Please understand this means I do not make any promises about international delivery times, except when a special service with a guaranteed delivery date has been used. USPS Priority Mail International, my standard shipping method for international orders, DOES NOT INCLUDE A DELIVERY DATE GUARANTEE.

ORDER CANCELLATIONS and REFUNDS
As stated previously, buyers are responsible for all customs fees and taxes charged by their country.

Additionally, order cancellations are not possible once an item has shipped.

Cancellation requests made before this are generally accepted, unless special materials have already been purchased (as in the case of custom orders).

Refund of merchandise costs are issued at the discretion of the seller, and the buyer must cover return shipping costs. Refund requests made on the basis of broken merchandise must be accompanied by a verbal description of the damage and photographic evidence of damage. Custom orders can not be returned for a refund unless damaged in mail or not to buyer specifications, as agreed prior to order finalization.

Thanks again for your business, and if any of these terms are not satisfactory, please contact me ASAP about cancelling your order or changing a shipping method.
Refunds and Exchanges
TO CANCEL AN ORDER:
1) GO TO Your Account > Purchases. Locate the order in question and click the "Request Cancellation" link towards the right. This will notify me of your request. Please provide me with the reason for your request.

2) If I have not shipped the order, I will refund you entire payment, including shipping fees.

3) If I have shipped the order, you will need to return it to me in the mail. Once received, I will refund you payment total minus shipping costs.

TO REQUEST A REFUND OF A RECEIVED ORDER:
I attempt to take detailed pictures and provide accurate, detailed descriptions of my work. Therefore, I ask you to consider the following questions before asking for a refund:
1) Does the item look significantly different than the photo?
2) Was the item damaged?
3) Was the item significantly different than the description?

If the answer is YES to any of the above, I may provide a refund. Please contact me through Etsy with information about your problem, and I will consider issuing a refund, minus any shipping fees. Refund requests must me made within 15 days of the order submission.

It is the buyer's responsibility to return refunded items to me in the mail, in the same type of packaging in which it was received.