serpilguneysu

Unique, Artisan Designer Silver Jewelry by Serpil

785 Sales on Etsy

5 out of 5 stars
(308 reviews including ratings from DaWanda)

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Serpil Guneysu

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Serpil Guneysu

Announcement    Unique jewelry designs and real handmade! *** For USA orders; Because of the Christmas & New Year season, I will send all standard shipment orders via Expedited Service with delivery time between 4-10 business days ( will be delivered by USPS), please consider processing times.
Express shipment choice is also available during check out. Please let me know a phone number to give it to the carrier. ***
The jewelry here is designed and made by me. You are also welcome for custom made rings/jewelry. All my jewelry here is packed safely and ready for gift giving.

Sign up here for e-mail form: http://eepurl.com/m3G_L . I only send emails to new items and sales.

You are welcome to contact me for questions, custom orders or any other reason!
Thank you for visiting my shop, Serpil Guneysu
Thank you for choosing my shop and handmade!
Thank you for visiting my shop, hope to see you again...

Announcement

Last updated on Nov 25, 2019

Unique jewelry designs and real handmade! *** For USA orders; Because of the Christmas & New Year season, I will send all standard shipment orders via Expedited Service with delivery time between 4-10 business days ( will be delivered by USPS), please consider processing times.
Express shipment choice is also available during check out. Please let me know a phone number to give it to the carrier. ***
The jewelry here is designed and made by me. You are also welcome for custom made rings/jewelry. All my jewelry here is packed safely and ready for gift giving.

Sign up here for e-mail form: http://eepurl.com/m3G_L . I only send emails to new items and sales.

You are welcome to contact me for questions, custom orders or any other reason!
Thank you for visiting my shop, Serpil Guneysu
Thank you for choosing my shop and handmade!
Thank you for visiting my shop, hope to see you again...

Reviews

Average item review
5 out of 5 stars
(308)
See reviews that mention:
quality 39 shipping 53 customer service 55

Updates

New pearl ring with beautiful silver balls. Check my shop for more pearl jewelry.
Happy Holidays...silver posts with detachable red cherries
New photos for this lovely spiral earrings.
View all 95 updates

About serpilguneysu

Sales 785
On Etsy since 2011

EVERY OBJECT TELLS A STORY...

Designing and making jewelry is a kind of communication and creating stories for me....my jewelries' stories start with me, I give them my soul, my thoughts my daily feelings... then someone buys them and their story goes on...who buys my jewelry creates another chapters!

As main material I use sterling silver because sterling silver looks and shines fantastic, I believe it has got a wonderful energy. At the same time it is an anti microbial and a noble metal, so your skin feels very nice and comfortable with sterling silver in contrast with most of other materials. Another reason why I use sterling silver on my jewelries is that it will never be spoiled. Everything around us is spoiling, getting older or rusting, even real communications between people are spoiling. So, I believe, by using sterling silver as a material on my works, my jewelries and their stories will never be spoiled.

Jewelry making is something that makes me feel good. I feel myself better if I can be creative or snap the difference. I create my jewelries by the help of my hands, my soul and my energy, so I believe each of them has got different feelings, I hope you like them!

Thanks for visiting my shop by Serpil Güneysu

www.facebook.com/serpilguneysudesigns

Shop members

  • Serpil Güneysu

    Owner, Maker, Designer

    Creative Art Jewelry

Shop policies

Last updated on November 25, 2019
Wellcome to my shop, serpilguneysu, I design and make handmade jewelry mostly from sterling silver. I work at small home studio in Istanbul.
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
I accept the following
- Returns
- Exchanges
Just contact me within 3 days of delivery
Ship items back to me within 7 days of delivery

Custom items, custom rings to a specific size or personalized orders can't be returned or exchanged

Conditions of Return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?
Please contact me if you have any problems with your order.
Payment
♦ I accept credit card (visa/master card), e-check, debit card payment, your local bank transfer and SEPA ( Single Euro Payments Area ) transfer via Payoneer** which is a global payment service based in New York.
- No membership etc. is required.
( but if you have membership and USA citizen you can send payment directly to my e-mail )
♦ Please select" Other " payment method*
♦ As soon as I see your order, you will receive a payment request via Payoneer's e-mail and also Etsy conversation from me to complete the payment. You can pay easily using either one.

- Transactions are PCI compliant for your security and follow the stringent data security standards required by Visa and MasterCard, along with other payment card companies. PCI Compliance is offered by the PCI Security Standards Council providing standards documentation and support services for payment card data security.

( * PayPal is unable to obtain a license from the banking regulator in Istanbul/Turkey since June 2016. Because of this, It has temporarily suspended its activities here since June 2016. So, it is not possible to use Etsy's direct checkout systems or receive payments with PayPal in Istanbul / Turkey. Only available payment method is " other " payment method.)

** Payoneer provides global payment solutions to over 3 million users and thousands of integrated partners including Google. Founded in 2005 and based in New York. ( For more information www.payoneer.com )
Shipping
ESTIMATED DELIVERY TIMES
♦♦♦STANDART SHIPMENT ( REGISTERED )♦♦♦

♦ FOR USA
*** Because of the Christmas & New Year season, I will send all standard shipment orders via Expedited Service with delivery time between 4-10 business days ( will be delivered by USPS), please consider processing times.***
♦ FOR EUROPE, AUSTRALIA, CANADA and REST OF THE WORLD;
- For Australia and Canada - approx. 15-20 days
- For Europe - approx. 7 - 10 days
- Rest of the world; 15 - 20 days

♦♦♦ EXPRESS SHIPMENT ♦♦♦
- (you can see the express option during the check out )
1-3 business days for Europe
2-4 business days to the USA and the rest of the world
It is safe, fast and every stage trackable.
* Please consider the hand production time of each item before shipment.
***I will need a phone number to give it to the carrier for express orders.
---------------------
- My items are sent in a gift box or pouches.
- The tracking number will be provided after the shipment.

♦♦♦ PROCESSING TIMES ♦♦♦
Please consider processing times when you order or if you need earlier please contact me.

♦♦♦ CUSTOMS and IMPORT TAXES ♦♦♦
Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs, weather, etc.
Additional policies and FAQs
INTERNATIONAL CUSTOMS and IMPORT TAXES
Buyers are responsible for any international customs and import taxes that may apply. I am not responsible for delays due to customs.
Privacy
Information that I Collect
To complete your order, you must provide me some certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.
How I Use Your İnformation and Why I Need it
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to complete your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to my processing of some of your information based on my legitimate interests and receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Serpil Guneysu, am the data controller of your personal information. If you have any questions or concerns, you may contact me at serpildesigns [!at] gmail.com

More information

Last updated on Oct 28, 2019
Frequently asked questions
Sterling silver or pure silver?

* Silver is a noble metal, never be spoiled and always can be recycled.
* Sterling Silver; 100 grams contains 925 grams of silver and 75 grams of copper. Silver is a soft metal, copper is added to harden silver. So especially rings are made of sterling silver.
Pure Silver won't be oxidized but Sterling Silver may be oxidized by years since copper added in it.

* Pure ( Fine ) Silver; %100 Silver ( %999 since no metal %100 pure in nature )
Pure Silver Jewelry won't be oxidized like sterling silver jewelry since no copper added in it.

Silver is an organic material, In general, I don't plate silver

Most of the jewelry on the market is plated silver, rhodium, gold or with other material. Plating is an easier chemical process than polishing by hand. And you can prevent oxidization by plating sterling silver. But plating itself can come out over the years.
I hand polish silver jewelry. In general, I don't plate silver jewelry because I think it spoils its nature and appearance, chemicals are added during the plating process and plating can be removed by years.

Care instructions

* Silver is a noble metal, never be spoiled and always can be recycled.
* I recommend keeping all your silver jewelry airtight in the bag provided.
*STERLING SILVER JEWELRY; it may be oxidized by years but easily can be removed. Oxidation is because of sulfur in the air or even chemicals on the skin. If oxidization occurs you may wipe your jewelry with a cotton cloth by using the silver polish or oxidation can be removed simply by washing your jewelry with warm water containing a few drops of mild dishwashing liquid.
* FINE SILVER JEWELRY; Fine Silver won't be oxidized like Sterling Silver Jewelry, but I recommend to keep it airtight. If any oxidation occurs you can follow instructions for sterling silver jewelry.