serpilguneysu

I accept the following
- Returns
- Exchanges
Just contact me within 3 days of delivery
Ship items back to me within 7 days of delivery

Custom items, custom rings to a specific size or personalized orders can't be returned or exchanged

Conditions of Return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?
Please contact me if you have any problems with your order.

♦ ETSY PAYMENTS:
WHEN YOU PLACE YOUR ORDER, YOU CAN MAKE YOUR PAYMENT DIRECTLY THROUGH" ETSY PAYMENTS "; Etsy payments have lots of choices like Visa, American Express and Master Card.

♦ OTHER:
- Other payment method can be after your order via the " Payment Link " sent via " Payoneer* You can use a credit card or
- ACH Bank Debit is available for USA and
- Local Bank transfer is available for Germany via Payoneer*.
You don't need any membership to make payment via Payoneer.
* Payoneer provides global payment solutions to over 3 million users and thousands of integrated partners including Google. Founded in 2005 and based in New York. ( For more information; www.payoneer.com )

♦♦♦STANDART SHIPMENT ( REGISTERED ) FOR USA♦♦♦
FOR ONLY USA; I will send all standard shipments as expedited shipments with a tracking number by DHL E COMMERCE.
The delivery time is approx. 4-7 business days after shipment.
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♦♦♦STANDART SHIPMENT ( REGISTERED ) FOR EUROPE AND OTHER COUNTRIES EXCEPT USA♦♦♦
I will send all standard shipments via registered airmail with a tracking number with PTT Posta, so your item will be delivered with your national postal service.
7-10 business days for Europe
10-20 business days for the rest of the world
Please note that there can be delays due to the worldwide pandemic.
♦♦♦ EXPRESS SHIPMENT ♦♦♦
- (you can see the express option during the check out )
2-4 business days to the USA
1-3 business days for Europe
2-4 business days for the rest of the world
It is safe, fast and every stage trackable.
* Please consider the hand production time of each item before shipment.
***I will need a phone number to give it to the carrier for express orders.

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- I ship worldwide with a tracking number. My items are sent in a gift box or pouches.
- The tracking number will be provided after the shipment.

♦♦♦ PROCESSING TIMES ♦♦♦
Please consider processing times when you order or if you need earlier please contact me.

♦♦♦ CUSTOMS and IMPORT TAXES ♦♦♦
Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs, weather, etc.

* SHIPPING TO GERMANY
Since I am not familiar with the new packaging law in Germany, I have stopped shipping to Germany at the moment, but I will try to ship to Germany again in the future. *

INTERNATIONAL CUSTOMS and IMPORT TAXES
Buyers are responsible for any international customs and import taxes that may apply. I am not responsible for delays due to customs.

Information that I Collect
To complete your order, you must provide me some certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.
How I Use Your İnformation and Why I Need it
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to complete your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to my processing of some of your information based on my legitimate interests and receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Serpil Guneysu, am the data controller of your personal information. If you have any questions or concerns, you may contact me at serpildesigns [!at] gmail.com