Sarah Wineland on Mar 3, 2015
Shipped quickly. Very responsive vendor. There is one slight blemish on the ring - a white resin perhaps? - which is why I'm giving it 4 stars. But it's barely noticeable; I just inspected it thoroughly when I received it. Great to work with and comes recommended.
Accepted payment methods
USPS or Fed Ex. We refund shipping if the overage is significant. (like more than a couple bucks)
If you have different ideas about how or how fast you want something shipped, let us know. (For instance, you need your bent wood ring overnighted so that you can wear it to impress all your friends asap...)
Delivery Confirmation/Tracking is included for ALL purchases.
Insurance will be included on all purchases of $15 or more.
The cost of these are reflected in the listed shipping price.
If you would like insurance on a lesser valued item, please request at time of purchase. If it is not requested, there is no protection/refund if your item is damaged.
While we are usually happy to ship overseas, we cannot accept responsibility for your package once it leaves American soil.
Refunds and Exchanges
If the item was insured, please keep ALL shipping materials and the item itself. We will need a photo for the claim. As a courtesy, we will file the claim for you and have your payment sent directly.
Refunds and Exchanges... We work hard to make all our pieces sturdy, and beautiful. If you REALLY find something wrong with one, of course we will give you a refund sans shipping and with our profuse apology. Please make sure you definitely want something before you buy it!
All custom made rings are not returnable. Thanks!
Additional policies and FAQs
If you need a ring refinished, we are happy to do it! Please send your ring back to us, and choose the "Refinish" item in our store, which will pay for return shipping and a small fee to refinish the ring.