sewcustom83's Shop Policies
Welcome to my shop!
All of my items are handmade by me and I am happy to answer any questions you may have about an item you see or a custom item.
Payment must be received within 24 hours - please feel free to contact me if you need to do otherwise. Sorry, no checks or money orders are accepted. A PayPal account is not required to checkout, you may checkout with any credit or debit card.
Please allow 1-2 WEEKS for shipment.
I ship USPS First Class locally and internationally. I do not refund for lost packages. If you would like insurance please get in touch with me.
Unless otherwise specified, I ship to the ETSY address listed on your receipt. I am not responsible for packages not received because of incorrect addresses.
Import taxes are the responsibility of the customer.
Refunds and Exchanges
Return of in-stock items in their original condition (not worn, soiled or washed) will be given for the purchase price minus shipping. Buyer will be responsible for all return shipment costs unless otherwise agreed upon.
All custom orders are final sale.
Most of my items are made to order unless the listing reads "Ready to Ship" All items are completely handmade, therefore no two items will be identical so please allow for slight variations.
If there is an error on my part, I will do everything to make it right.
If you have any neutral or negative feelings about your purchase, please contact me before you leave feedback on Etsy. I will be more than happy to work with you until you are fully satisfied.
Additional Policies and FAQs
Before you place a rush order, contact me first. If an order is placed and then I'm told it's a rush order, I cannot guarantee delivery. Let me know before and I know we can work something out :)
If your shipping address is different than the one provided on your order receipt from Etsy, please make me aware of the correct shipping address upon ordering.
Last Updated July 22, 2012