shabbyhome's Shop Policies
Welcome to my shop shabbyhome, Our customers are #1. We welcome custom colors and finishes. We sell painted items, vintage mirrors, up cycled décor, antiques and vintage items. Our items are relate to shabby chic , Victorian , French country , and cottage décor, and more.. Hope you can find something in our shop that has been preloved. and if not let me know and I may be able to help.. Happy shopping and have a great day.
Most mirrors shown in shabbyhome could be made into a chalkboard. Convo me, the price will be a extra $10.00.
New to Etsy? Purchasing on Etsy is simple! Check out this guide to help you with the checkout process: http://www.etsy.com/help/article/339
I prefer PAYPAL as the first choice of payment, SECOND OPTION IS Credit Card, THROUGH DIRECT CHECKOUT.
PLEASE NOTE THAT SHIPPING TIME IS 2 TO 3 WEEKS FOR MIRRORS, OTHER SMALLER ITEMS OF COURSE WILL GO SOONER. I ONLY SHIP ONE DAY PER WEEK, I live in a small town and I do not want to overload my postal worker, if you need your purchase earlier convo me.
MOST ITEMS SHOW A SHIPPING QUOTE BASED ON THE FURTEST DISTANCE , NY TO CALIFORNIA, IF YOU LIKE YOU MAY CONTACT ME WITH YOUR ZIP CODE AND I WILL DO MY BEST TO GET YOU A BETTER SHIPPING PRICE.
All orders out of US, convo me for a shipping quote.
Shipping may appear high to some buyers, I am in NY to ship to across the country is very expensive. I use U-Haul Mirror boxes 37 x 4 x 27. (large) on most mirrors and often double boxed and plenty of bubble, peanuts and paper, and of course insurance. Shipping is not cheep or the supplies to pack. Any questions always feel free to contact me.
Refunds and Exchanges
If there is a problem with a purchase, I need to know within 3 days. I will return any message usually within 1 day, usually sooner.
If a item is broken in transit, you must contact me right away, I will file a claim for you. If you do not comply with the regulations of the shipping company, send pictures or allow a company to come in and see the item, return messages, I will NOT be responsible to refund you in anyway.
NOTE: that all vintage items are sold "as is", may have unforeseen imperfections and can not be returned.
VERY IMPORTANT Please SAVE all packaging, box, and damage item, until the insurance company has all the information. and the claim has been paid.
I will pack with bubble wrap, paper and double boxes, Sometimes recycled items maybe used as well.
Be sure what your purchasing and I do describe items to the best of my knowledge, my pictures show quality and any imperfections if any, as with any vintage/antique items, they can have unforseen imperfections.
I will no longer refund if a customer changes their minds on a item they already purchased. Be sure this is what you want and read the description fully.
Thank you and have a great day. Thank you for shopping with shabbyhome the home of fabulous mirrors and home decor.
Return customers ... always recieve a discount, just ask.
Additional Policies and FAQs
(NEW) FOR Lost or stolen packages will be handled by me, I will file a insurance lost claim for you. Refunds will not be given until all paperwork is in, and then a full refund will be given. You do not have to wait until the shipping service pays.
I DO SHIP ALL OVER THE WORLD. PLEASE CONTACT ME FOR A SHIPPING QUOTE FOR EACH ITEM, I WILL BE HAPPY TO ASSIST YOU IN ANYWAY.
Last Updated February 10, 2015