shalenevalenzuela is taking a short break
On this store page, I will be listing assorted smaller works, crafty items, small clearance sale art items, and some functional works (coming in early 2009 - the motherlode is tied up in holiday sales).
for my complete line of ceramic art and artist info, please visit www.shalene.com!
Accepted payment methods
Returns and exchanges
At this time, I cannot offer refunds, unless there has been some extreme error on my part (sending the wrong item, bad initial description of item). I do my best to fully describe the item, so if there are any lingering questions before your purchase, feel free to contact me. I can usually get back to you in a day or less.
If there is a request for an exchange, please let me know and and we can see what I can do for you. In this case, shipping will be paid both ways by the buyer.
I must receive notice that the PayPal payment has been made within 48 hours of purchase in order to process the item. I will contact you if no payment has been received, and if there has been no response within 24 hours, the order will be cancelled.
There is no sales tax. I am currently in the the state of Montana.
My shipping rates vary based on the item. For smaller items, I will ship through USPS, but for larger items, I will ship UPS (domestic only). This is out of consideration for the cost difference through the postal service once the packaging is too large for domestic items.
All items will be insured and tracked , and I will provide the customer with the tracking # once it is sent.
Expect a delivery time of 2-5 days (domestic) for all items.
Additional policies and FAQs
If you need to contact me, please email me at shalenevalenzuela [!at] gmail.com