shalene valenzuela - ceramic art & whatnot

Missoula, Montana

shalenevalenzuela is taking a short break


Contact shop owner


Shop policies

Last updated on March 14, 2011

On this store page, I will be listing assorted smaller works, crafty items, small clearance sale art items, and some functional works (coming in early 2009 - the motherlode is tied up in holiday sales).

for my complete line of ceramic art and artist info, please visit!

Accepted payment methods

Returns and exchanges
Every item shipped will be insured for the full amount it was sold for, so that if is broken or lost in shipping, it will be covered.

At this time, I cannot offer refunds, unless there has been some extreme error on my part (sending the wrong item, bad initial description of item). I do my best to fully describe the item, so if there are any lingering questions before your purchase, feel free to contact me. I can usually get back to you in a day or less.

If there is a request for an exchange, please let me know and and we can see what I can do for you. In this case, shipping will be paid both ways by the buyer.
At this time, I am only accepting PayPal through Etsy. I may change this over time to include personal checks - we'll see how it goes.

I must receive notice that the PayPal payment has been made within 48 hours of purchase in order to process the item. I will contact you if no payment has been received, and if there has been no response within 24 hours, the order will be cancelled.

There is no sales tax. I am currently in the the state of Montana.
Shipping will take place 2-3 days within the period payment has been received. All extremely fragile items will be double boxed with plenty of packing material. If you have any special requests, such as rushed shipping, please notify me so I can determine the additional rate.

My shipping rates vary based on the item. For smaller items, I will ship through USPS, but for larger items, I will ship UPS (domestic only). This is out of consideration for the cost difference through the postal service once the packaging is too large for domestic items.

All items will be insured and tracked , and I will provide the customer with the tracking # once it is sent.

Expect a delivery time of 2-5 days (domestic) for all items.
Additional policies and FAQs
Upon special request, I can gift wrap an item.

If you need to contact me, please email me at shalenevalenzuela [!at]