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Shop Owner

Los Angeles, California,
United States

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shaniartjewelry's Shop Policies

Payment

I accept payments through PayPal.
Payment is due within 3 days of purchase.
You can use your credit card and pay with PayPal even if you don't have a PayPal account. While checking-out choose Paypal and select the option "I don't have a Paypal account".
You will be asked for your credit card details.

Shipping

All items are shipped US First Class Mail or USPS Priority Mail. Items are shipped promptly after I recieve payment, usually same day or the next day. I will inform you if your item will be delayed more than one full day. Please keep in mind that custom orders may take a bit longer to be shipped out.
I offer USPS First class shipping or priority in the US, adding a tracking # for your record.

Refunds and Exchanges

Customer service and satisfaction is very important to me. Please contact me if there is a problem with your order and I will do my best to resolve any issue.

I wrap the goods carefully to reach you in the best order and I hope that you will be very happy with your item/s. I do my best to describe everything well and I hope that you appreciate all the time and effort in your handmade item, it will be made with love and care so I hope it shows :-)
To avoid returns, please take your measurements carefully.
If your item brings amazing disappointment :-/ then I will work something out but I will not be able to refund the postage paid nor the return postage.

Please let me know Immediately if something wrong happened with your order-
PLEASE DO NOT leave a negative feedback prior contacting me.

Additional Policies and FAQs

f you would like a custom design then please conversation me with your request.

Last Updated September 23, 2012