shannabanana

I love makin' stuff.

Oklahoma City, Oklahoma · 1180 Sales

shannabanana

I love makin' stuff.

Oklahoma City, Oklahoma 1180 Sales On Etsy since 2005

4.5 out of 5 stars
(259)

Announcement   Items are being shipped promptly with 24 hours of order for the holiday season!

Announcement

Last updated on Nov 30, 2015

Items are being shipped promptly with 24 hours of order for the holiday season!

Shanna Slowjamz

Contact shop owner

Shanna Slowjamz

Items

No items listed at this time

Reviews

Average item review
4.5 out of 5 stars
(259)
D S

D S on Mar 5, 2016

5 out of 5 stars

Soft, comfortable, gorgeous scarf! Seller was very accommodating with my request for a custom length. Thank you!!!

jurisdebbie

jurisdebbie on Feb 4, 2016

1 out of 5 stars

This item was not as described. The craftsmanship was substandard and the material was poor quality. After two washings the material became pilled and so ugly that I was embarrassed to wear it so had to throw it away. I would not do business with this seller again.

Shanna

Shanna responded on Feb 5, 2016

I wish the customer had contacted me so I could have offered a replacement or refund. This extremely negative review doesn't reflect the customer service that I love to give. It sounds to me like this fabric may have been the culprit, as I haven't received a negative review about craftsmanship or quality in 11 years of Etsy sales. The reviews just from this month for the same scarf are all positive. Very sad that this item went in the trash instead of sent back so I could inspect it, and refund her fully or offer replacement. Please remember we are real people behind these shops, not faceless corporations. I take a great deal of pride in my work, and this damages it greatly.

View all 259 reviews

Shop policies

Last updated on November 30, 2015
I love the holidays and providing items people love to give to their friends and family! I take great care to ship within 24 hour and send tracking info so you know when to expect your items. :)

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I accept credit card payments through Etsy secure checkout. You can pay with any debit or credit card.
Shipping
I ship promptly within 1 business day of your order to make sure you receive gifts in time. Orders placed on Fridays will ship Monday. Orders are shipped First Class Parcel Post with Tracking. Starting Dec 15 I will ship out all orders Priority Mail to make sure they will get to you in time for the holidays!
Refunds and Exchanges
I offer refunds only if there is a flaw or damage I have overlooked with the item. Otherwise, no refunds. I describe my items thoroughly and take pictures to represent the item accurately.
Additional policies and FAQs
Email with wholesale inquiries!