
Shop policies
Thanks for purchasing from my shop. Please leave the size you require in the comments at check out or message.
Also the date you need the dress by .. My normal turn round time is 1 - 2 weeks but can change upto 3 weeks depending on season and dress ordered as some fabrics can take upto two weeks to arrive
Thank you
Accepted payment methods
Returns and exchanges
I don't accept returns, exchanges, or cancellations
Returns and exchange details
2) It is important to provide the correct measurements and sizes on dress designs to insure proper fit MelissaJane Boutique will not be held responsible for customer sizing errors.
3) Cancellation : Orders cannot be cancelled after 24 hours ,as fabrics are on order .
All my designs are made with the high quality of standard, if for some reason you are not happy a store credit will be issued, depending on the circumstances between customer and myself and the design in question, hope you can appreciated this policy
Please Note that all feathers are new when they are sewn onto the dresses, and they will shed a few then it will stop this is normal for feathers .
Caution: Some of our items contain small parts and are not intended for children under age 3. Never leave your child unattended while wearing our items. None of our items are intended for sleepwear. Apparel made with feathers may cause skin irritation.
Sometimes i cannot get the same embellishment as shown on the dress, as the supplier may not stock it anymore, or out of stock, but i will do my utmost to get similar that is shown, please understand this policy
Thank you
Payment
Shipping
Reporting Value on Customs Declarations: International regulations require that the value of your item is to be declared on all customs forms. Some countries may charge a customs fee upon receipt of your package. Please check with your country's postal regulations prior to purchasing, as the customs charge, if any, it will be your responsibility.
We are not held responsible for the parcel carrier delays shipment
Parcels are shipped out by USPS