ShawThingsJewellery

Organic designs with a contemporary feel.

Hastings, United Kingdom On Etsy since 2013

ShawThingsJewellery

Organic designs with a contemporary feel.

Hastings, United Kingdom | 920 Sales

Helen Shaw

Contact shop owner

Helen Shaw

Announcement    I design and handmake silver jewellery in my workshop in Hastings. My designs are organic with a contemporary feel, many include natural gemstones, reclaimed materials and small amounts of antique gold. Through experimentation I have managed to successfully replace the harmful chemicals used in the silversmithing process with eco-friendly alternatives.

Announcement

Last updated on Oct 23, 2016

I design and handmake silver jewellery in my workshop in Hastings. My designs are organic with a contemporary feel, many include natural gemstones, reclaimed materials and small amounts of antique gold. Through experimentation I have managed to successfully replace the harmful chemicals used in the silversmithing process with eco-friendly alternatives.

Reviews

Average item review
5 out of 5 stars
(234)
See reviews that mention:
quality 25 shipping 58 customer service 49

About ShawThingsJewellery

Sales 920
On Etsy since 2013

The calm after the storm.

I'm a retired special needs teacher of young people with emotional and behavioural difficulties, who initially took up silversmithing as a form of escapism from a very demanding/draining job.
I now live on the south coast with my extended family, various rescued dogs and a small flock of rescued ex-battery farmed chickens. My workshop is nestled behind an enormous grapevine in my garden where I design and make my pieces.
I use traditional silversmithing techniques of hammering, forging, piercing, melting and soldering to create organic designs with a contemporary feel. All my jewellery is individually made with no two pieces being identical.
Through experimentation I have been able to substitute the harmful chemicals used in the silversmithing process with eco-friendly alternatives, for example, I use food grade citric acid for pickling and flower based products for tumbling and cleaning. The packaging I use is either recycled or recyclable.

Shop policies

Last updated on October 5, 2018

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 1 hour of purchase
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Any item can be returned for a refund or exchange (postage to be paid by buyer) if you are not completely satisfied.
Due to the handmade nature of my products they might not always look the same as the photo but are always true to the description.
Any customs charges have to be paid by the buyer.
Shipping
All items are sent by Royal Mail Signed For - First Class.
Additional policies and FAQs
All items are guaranteed against wear and tear and damage, just return to me and I will do the necessary work for free.
Privacy
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me

For purposes of EU data protection law, I, Helen Shaw, am the data controller of your personal information. If you have any questions or concerns, you may contact me at shawthingsjewellery [!at] gmail.com. Alternately, you may mail me at:

Helen Shaw, 193 St Helens Rd, Hastings, East Sussex, TN34 2EA