shayaweaver's Shop Policies
Welcome to my store. I've always loved creating beautiful things and I appreciate the opportunity to make them available. Most of the profits from sales will go toward paying veterinary bills and related expenses for a couple of pets that have suffered from health problems in recent years. I also donate 10% of each sale to the Vancouver Orphaned Kitten Rescue Association (VOKRA).
Please make payments via PayPal. If payment is not received within 3 days of placing an order, I will regretfully have to cancel your order. However, if special circumstances make it impossible for you to pay within 3 days, please contact me to explain the problem and I may be able to make an exception.
Jewelry items will be shipped via Canada Post unless otherwise requested by the purchaser. Shipping costs for a single item are as follows:
-United States: $3
Add $0.50 for each additional item.
Astrology charts will be sent by e-mail unless purchasers pay an additional $10 to have a snail mail copy sent (this fee covers ink, paper, packaging, and postage).
Expedited shipping and insurance are available upon request. Contact me for details.
Refunds and Exchanges
If you are unhappy with your jewelry purchase for any reason, you can send it back within 7 days of receipt and I will refund your money in full (assuming that the item is in its original condition). However, I do not refund shipping expenses.
As astrology charts are created specifically on demand for individual purchasers, there will be no refunds because they cannot be resold or their materials reused.
Additional Policies and FAQs
If you purchase a piece of jewelry from me, I want you to be able to enjoy it for many, many years. I provide an additional service because accidents happen. If you inadvertently break a piece of jewelry purchased from me, I will provide one free repair, no questions asked. To claim the free repair, send the item back to me (it must include all the original beads) in a bubble envelope, along with return postage, and I will repair it within 7 days of receipt and send it back to you. If there are missing pieces and you'd still like the repair, I could do it (assuming that I can obtain the pieces), but I would have to charge for replacement of the missing beads.
Last Updated February 8, 2011