Shelleyroze

Shelley R. Ozbirn Art

Belmont, Mississippi

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Buyers bought gifts from this shop and gave them 5-star reviews!

Shelleyroze is taking a short break

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Note from shop owner Thank you for visiting! This shop is on a break. Please convo if you have questions as I will be checking email periodically.

Note from shop owner

Last updated on Sep 13, 2021

Thank you for visiting! This shop is on a break. Please convo if you have questions as I will be checking email periodically.

Shelley Ozbirn

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Shelley Ozbirn

Reviews

Average item review
5 out of 5 stars
(520)
See reviews that mention:
Quality 13 Shipping 89 Customer service 71

About Shelleyroze

Sales 1,368
On Etsy since 2008

Born to create art...

Before opening shop online, I was selling my art at some local shows, and area exhibits but I also worked and didn't have a lot of time to attend shows on the weekend. I started selling on Etsy in 2008, when I saw an article about the website in a magazine. I thought that the idea was fabulous and this was something that I just had to try. So, I went to Etsy and started looking around and before long, my shop was up and running. Etsy makes it so easy to have your own store! Since I was a little kid, I always dreamed of creating art and being able to share it with others. This was my big opportunity to have my work seen by the world, and at the same time, get feedback from customers about what they want and like. Thanks Etsy! And thanks to all my loyal customers for your business...

Shop members

  • Shelley R. Ozbirn

    Owner, Artist, Author

    The artist was born and raised in Mississippi, and still living in the beautiful state. Shelley loves to paint the southern landscape and trees in an edgy, modern, style.

Shop policies

Last updated on July 20, 2020
Greetings! Thank you for taking the time to visit my gallery. I love paint and I like to express myself through it. Mississippi has been my home for over 30 years and I plan to stay. I have a deep love for the south and the landscapes that surround me.
Thank you for taking the time to visit my little corner of the world. The utmost care will be taken to ensure that you are happy with your purchase! I will answer any questions quickly and also ship as soon as I can get your order packed and out the door.

All artwork and images are exclusive of the Shelleyroze brand.
Jewelry: Images used for the art pendants are created by the artist. They are not purchased from another graphic source. When you purchase a Shelleyroze pendant, you are receiving a work of art, handmade by the artist.

Artwork pricing: The work is priced according to the supplies used and the time and labor to create each piece. Some paintings take a great deal more time than others. Therefore, I do not price paintings based on size only.

Questions? Comments? I would love to hear from you! You can also check out my feedback for reference about my work and customer service.

Retail businesses - If you would like to carry the Shelleyroze line please contact me for more information.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
* I do my very best to photograph and describe each item as accurately as possible. Your monitor is different than mine, so color saturation and hue may vary slightly. If for any reason you are not satisfied, I will refund your money. Please just contact me before leaving negative feedback, so that we can work things out and make it right. Customer Service is my #1 priority. I aim to make sure that all customers have a positive purchasing experience. You can buy with confidence, knowing that I absolutely back my work.
Refunds given within 5 - 7 days of purchase. Please let me know within 5 days of receiving your order if you need to return or exchange the item.
Custom Orders: No refunds on custom orders, but I will gladly exchange or send a replacement if there is dissatisfaction with the artwork. I do send proofs for approval before shipment of custom work.
Payment
I accept Paypal, and credit cards for ALL orders. Please pay through Paypal within 7 days or sale will need to be canceled and relisted.
Money Order, U.S. only.

Commissions - Please use the "Request Custom Order" option in my Etsy shop to begin the custom process.
Custom orders require a 50% deposit up front and then the rest of the balance after work is completed, and painting has been approved. I make every effort to converse with customers about what is expected, before beginning work on the painting. The buyer is involved every step of the way and a proof will be sent for approval before the painting is shipped...

I will ship orders after payment has cleared.

Mississippi residents, pay 7% sales tax.

*If I do not receive payment within 7 days of purchase, I will need to cancel the sale and relist the item. If you have special circumstances, please let me know, I am pretty flexible.
Shipping
I ship most original art USPS first class or priority, within 3 - 5 days after receiving payment. For prints and pendants, items are shipped USPS First Class Mail.
If you do need priority or express shipping on your artwork or prints, just convo me and I will get you a price on priority.

Usually, I ship on Tuesdays and Fridays...

On special custom orders I will do my best to ship within 2 weeks.
I will be happy to ship internationally. Since the rates are very different from one country to the next, please convo me about international shipping for a quote on the shipping rate. In the case that there is ever any over charge on shipping, I will refund the overage through Paypal.
The customer is responsible for their customs, taxes, etc...

When receiving your order, please check it as soon as you receive it and let me know about any damage immediately, so that I can resolve any issues quickly.
Additional policies and FAQs
Commissions: I am happy to create custom paintings. The price depends on size, supplies, and labor. To give you an idea of how much commissioned pieces normally run, see below:
Watercolors -
5 x 7" - $60, 8 x 10" - $100, 11 x 14" - $150 plus shipping
(these are just examples, but contact me for your project)
Paintings on canvas prices run higher
Oil paintings are priced more than acrylics

Caring for your watercolor or print: Please keep watercolors and prints out of direct sunlight, as the colors will fade from the UV rays of the sun. Handle original watercolors carefully, with clean hands, as the paper may pick up finger prints. It is best to touch them as little as possible. If you have further questions about your original art or prints from ShelleyRoze, feel free to contact me through conversations.

FAQs -
What if I receive my order and I just don't like it? This has not happened yet, but if so, I will be happy to refund the purchase price of the order (customer pays shipping), within five days after you receive the order. I would rather you tell me than be unhappy with your purchase. Please just email me as soon as possible with the reason that you want a refund. As previously stated under the Refund Policy, custom orders are non refundable.

What if my artwork comes to me damaged? All of my artwork is packaged very securely, but sometimes mistakes happen. Please check the order as soon as it arrives and email me if there is any problem whatsoever. I will gladly refund your money or send a similar replacement (your choice) if your artwork is damaged.

All artwork, is the copyright of Shelley R. Ozbirn. Artist holds all rights to the original artwork and retains the right to reproduce or copy the works in any form.