ShelleysStoneworks

Hand cut semi precious stone and wire wrapped jewelry

Kitchener, Canada | 349 Sales

ShelleysStoneworks

Hand cut semi precious stone and wire wrapped jewelry

Kitchener, Canada 349 Sales On Etsy since 2015

5 out of 5 stars
(94)

Announcement   Canada Post has resumed operations, however there may still be delayed packages due to back log. I have not yet experienced any delays with my packages as of yet. Please have continued patience during this time. ♥️🙏🏼♥️

Welcome to Shelley's Stoneworks, I am a lapidary artist and I offer hand cut and polished stone, wire wrapped and woven jewelry. Specializing in Sterling Silver and Copper wire wrapped pendants.

Announcement

Last updated on Nov 27, 2018

Canada Post has resumed operations, however there may still be delayed packages due to back log. I have not yet experienced any delays with my packages as of yet. Please have continued patience during this time. ♥️🙏🏼♥️

Welcome to Shelley's Stoneworks, I am a lapidary artist and I offer hand cut and polished stone, wire wrapped and woven jewelry. Specializing in Sterling Silver and Copper wire wrapped pendants.

Shelley Sullivan

Contact shop owner

Shelley Sullivan

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Reviews

Average item review
5 out of 5 stars
(94)
See reviews that mention:
quality 19 shipping 13 customer service 6
View all 94 reviews

About

Every Stone Has A Story

A Kitchener, Ontario native; Shelley Sullivan has a flair for designing and creating beautiful wire wrapped custom jewellery. Her passion for jewellery began as a child while looking at a crystal necklace that her mother kept safe in a box on her dresser. Shelley was fascinated that something so beautiful began as ‘just a rock’. Her desire to learn about stones was amplified by walks with her father, who had a hard time keeping up with all of the questions that Shelley had for him. Her parents realized her thirst for information and soon began buying her books on stones and the earth, and thus began the collecting.

As a teen Shelley became an enthusiastic hobbyist, making and selling her bead and semi precious stone jewellery at craft shows and music festivals all over southern Ontario. She enjoyed the thrill of craft shows and festivals for a number of years and in her early 20’s she celebrated the birth of her daughter. Shelley remained a stay at home mother, and in her spare time Shelley honed her skills on the bead loom and in wire wrapping, all the while still collecting semi precious stones.

In 2011 Shelley was interested in challenging herself and skills, she took a step further and attended a lapidary class with Robert Hall. She acquired a machine and kept up with practicing. She has since fallen in love with the process of designing, cutting and polishing her own unique cabochons. That coupled with her extraordinary wire wrapping skills makes for a truly exquisite finished product.

Around the web

Shop members

  • Shelley Sullivan

    Owner, Creator

    I take raw semi-precious stones and cut and polish them into fine designer cabs. They are then wrapped into a stunning finished product using Copper,and Sterling Silver.

Shop policies

Last updated on November 1, 2018
Welcome to Shelley's Stoneworks. Where every stone has a story!
I am a lapidary artist offering hand cut, wire wrapped/woven stone jewelry.
I also harvest a lot of my own material right from the ground.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Complete customer satisfaction is very important to me.
Please do not hesitate to contact me right away with any questions or concerns.

My return policies are as follows:

Damaged Items:
If an item is defective in any way once received, please contact me immediately so we can arrange a replacement, exchange or refund. After I receive the item back in its original condition (no contact with perfumes, creams, oils) I will mail a replacement piece or issue a refund through PayPal.

Refunds and Exchanges:
Each return/exchange situation will be handled on an individual basis.
If for some reason you are not completely satisfied with your order, please contact me through Etsy within 5 business days of receipt of the item and I will happily exchange it for a different item or refund your order through PayPal. When returning the item to me, please package the item carefully to ensure it is delivered in its original condition (no contact with perfume, creams, oils).
Item must be post dated within five business days of initial contact of dissatisfaction. The buyer is responsible for return shipping that includes tracking and insurance for the full value of the piece.
Payment
I accept payments by credit card, debit card, Etsy Gift Card and PayPal.

Please note you do not have to be a PayPal member in order to make a purchase. PayPal does not require you to set up an account to purchase from my Etsy store.

Payments must be received via PayPal within 48 hours. If payment is not received by then, I will contact you to inquire if there is a problem. If the issue cannot be resolved, or if you no longer would like to purchase the item, I will cancel the sale and re-list the item.
Shipping
I will ship your item upon payment receipt.
Please allow 1-3 business days of processing time. My shipping days usually fall on Monday, Wednesday and Friday. Orders placed before 12pm EST. will be shipped the following shipping day.

Within Canada
For all within Canada orders Express Post Service will be provided.
Shipping time: 2-6 business days
Includes tracking and insurance

USA
All orders to the United States will be sent as a tracked packet.
Shipping time: 6-8 business days
Includes insurance

International
Please inquire about international shipping. I am more than happy to get a quote.

Note: Any customs, duties or taxes charged for USA and International orders are the responsibility of the buyer.
Additional policies and FAQs
All of my item are sent bubble wrapped and gift boxed. They are sent in a bubble mailer to insure a safe delivery.

If you require additional photos please message me and I will send additional photos.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:
* as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
* when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
* if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
* as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
* Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
* Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
* Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
* Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 5 years.

Your Rights

If you reside in certain territories, including Canada, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
* Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
* Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
* Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
* Complain. If you reside in Canada and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes Canadian data protection law, I, Shelley Sullivan, am the data controller of your personal information. If you have any questions or concerns, you may contact me at: shelleywaine13 [!at] hotmail.com.
Alternately, you may mail me at:
133 Dunsmere Drive,
Kitchener, Ontario
N2E 1W5
Canada