SheMugs

Mugs + More ✨ SheMugs is a little Sweet a Lot of Sass!

South Miami, Florida
|
| 15,553 Sales | 5 out of 5 stars 5 out of 5 stars

SheMugs is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Enjoy 15% Off Your Order - By Signing Up For Our Newsletter: http://shemugs.com/vip

Instagram: @SheMugs
Facebook: @SheMugs
Pinterest: https://www.pinterest.com/shemugs

Announcement

Last updated on Jan 4, 2022

Enjoy 15% Off Your Order - By Signing Up For Our Newsletter: http://shemugs.com/vip

Instagram: @SheMugs
Facebook: @SheMugs
Pinterest: https://www.pinterest.com/shemugs

Items

15553 Sales

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Jessie Swinger

Contact shop owner

Jessie Swinger

Reviews

Average item review
5 out of 5 stars
(2488)
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About SheMugs

Sales 15,553
On Etsy since 2018

Let Your Mug Do The Talking...

She Mugs began as a creative outlet from my day job as a website coder. I like to work with my hands, and sitting in front of the computer all day just doesn’t do it for me.

I am a believer that it’s the little things, and little reminders all around us that create spaces for us to enjoy, find inspiration, and sometimes just get a good giggle in. I think the morning coffee mug is the PERFECT spot for some pleasant reminders about who we are and who we want to be. They are also the perfect gift for those friends of yours that run on sass! ;)

I look forward to creating items for women that make them feel like they want to: powerful, sassy, relaxed, loved. Cause who doesn’t want to feel those things?

Shop members

  • Jessie Swinger

    Owner, Mug Maker, Witty Saying Slayer

    After 10 years working as a web developer, I decided it was time to actually DO something with my hands! SheMugs was born from my two favorite things in life: coffee and sass. What better way to merge the two than to put those sassy sayings on mugs!

Production partners

  • Various Outside Vendors

    United States

    This package is created with items from several outside vendors.

  • Production Partner

    LA, CA

    This partner helps me to create custom items to expand the products I'm able to offer in my shop!

  • Sticker Shop

    United States

    This partner takes my designs and makes them into stickers!

Shop policies

More information

Last updated on May 18, 2022
Frequently asked questions
Shipping Information

Delivery dates displayed are estimates provided by Etsy for each listing. Dates displayed may change based on whether you are logged in or not, or based on updates to the shipping address information input during checkout.

I'm unable to provide guaranteed delivery dates as I have no control over the postal system or delays once your item has left my hands.

Please make sure that your address has been entered correctly during checkout to avoid any potential delays.

Delivery times will be longer during adverse weather conditions and in the weeks leading up to busy holiday periods.

Please keep these things in mind when placing time sensitive orders.

My mug arrived broken! Help!

First of all, I'm sorry to hear about this! Sometimes USPS likes to get a little excited about packages. Please message me ASAP so that I can get another one in the mail for you right away! Full instructions to start this process are included on the yellow insert card included with your package.

Be sure to include a photo of the broken mug along with the packaging materials displaying the shipping label and fragile sticker so that I can file an insurance claim with USPS. Photos are required for insurance purposes.

Notifications over 7 days past the date of delivery may be denied.

Care instructions

These mugs are dishwasher and microwave safe. We use a heat-press process that permanently fuses the ink into the mug. This means the mug will not fade, peel, or crack like vinyl.

Tote bags, cosmetic bags, pillow cases, and aprons are machine wash with cold water only.

I accidentally input the wrong address! Or, package could not be delivered.

If your order has not yet shipped, please let me know ASAP so I can make the adjustment on your order.

If your order has already shipped, unfortunately, once your package leaves my hands I am unable to do anything to correct the address. If you have a forwarding address setup with your local post office your package should forward to your new address, but this is outside of my control.

*I am unable to refund or resend any packages that have been sent to the wrong address or are unable to be delivered. Please review your shipping details before submitting your order to avoid any delays or issues. If your package does make its way back to me, I will provide a refund minus shipping costs.*

Where is my package?

As I'm sure you're aware, USPS has been super backed up this season and has been very inconsistent with scanning. Unfortunately, once your package leaves my hands, we are working from the same information. I can't provide any more insight about the package's status other than what what you see directly on your Etsy purchases page.

I've seen many packages never actually be scanned during transit, some scanned randomly after 14 days of sitting still, and others scanned only once they are delivered.

I have been advised to wait a couple of weeks (Yikes! I know! 😝)  to allow packages a chance to move or show up on your doorstep. I REALLY appreciate your patience with this.

My tracking number does not display on USPS - I am getting an error! Help!

Don't worry - the tracking still works! If you are having issues with your tracking number on the USPS website, check your Etsy purchases page. You can review tracking details and history directly from the Etsy website.

These particular tracking numbers are considered "reference" numbers with USPS and don't register on their website. For some reason, Etsy still links them which can be super confusing, I know, but they haven't responded to my repeated requests to change this, so here we are. Maybe a nudge from you as a customer will help them to address this confusion. I promise - your package is on it's way.

My package is marked as delivered, but I don't have it! Help!

Another common occurrence this season has been for USPS to mark a package as delivered before they have actually dropped it off. I've seen some packages take as many as 7 days to be delivered following their "delivery" scan, so your patience with this is greatly appreciated.

Unfortunately, there isn’t much I can do on my end other than offer a few ideas for tracking it down. You could speak directly with your mail carrier to see what's up, or check with neighbors or another person in your household who may have received the package. If you don't have it within 7 days of the delivery scan, give me a head's up.

Shipping Deadlines

🎄🎅SheMugs Holiday Shipping Deadlines🎅🎄
Standard Shipping: Order by Monday, December 13th
Priority Shipping: Order by Wednesday, December 15th

Listed dates factor in the time required to process and ship your order. Orders placed after these dates cannot be rush processed and may arrive after December 25th. Listed dates do not factor in delays due to weather or postal stalls.

Please ensure your address is correct. We are unable to provide guaranteed delivery dates as we have no control over the postal system or delays once your item has left our hands.

I will get everything out the door as quickly as I can. I appreciate your understanding and patience during this busy holiday season.

Thank you for shopping small!