ShepherdCandles

Scented Soy Candles, Artisan Soap, Bath and Body

Princeton, West Virginia · 850 Sales

ShepherdCandles

Scented Soy Candles, Artisan Soap, Bath and Body

Princeton, West Virginia 850 Sales On Etsy since 2014

5 out of 5 stars
(300)

Announcement   SCRUB SALE!!! Save $2.00 Each on all Scrubs!! Hurry Sale won't last long!!! While supplies last!!! SAVE $2.00 each on Goat Milk Lotions also.... while supplies last!!!

Announcement

Last updated on Apr 19, 2017

SCRUB SALE!!! Save $2.00 Each on all Scrubs!! Hurry Sale won't last long!!! While supplies last!!! SAVE $2.00 each on Goat Milk Lotions also.... while supplies last!!!

Sherry Shepherd

Contact shop owner

Sherry Shepherd

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Reviews

Average item review
5 out of 5 stars
(300)
Rachel Peterson

Rachel Peterson on May 16, 2017

5 out of 5 stars

Bought for my mom for mothers day and she loved them. Great scents and pretty colors

Elise Bentley

Elise Bentley on May 9, 2017

5 out of 5 stars

The soaps smell amazing and being able to try a variety makes this even better. Great way to see which soaps you might enjoy.

View all 300 reviews

Updates

Scrub sale!!!! Now just $6.99 each for a limited time only!! That's a 2.00 savings each!!! Get yours today

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Bath Bombs and Bubble Bars on sale!! While supplies last

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Wax Melts Sale!!! Now just $2.99 each then entire month of March!!!!
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About

Making Joy One Soy Candle and Bar of Soap at a Time!!

Hi there, I am so glad that you stopped buy Shepherd Candle Company! I have some wonderful handcrafted soaps and highly scented soy candles that are just perfect for you.

Let me tell you a little about me! :)

I am a mom, wife, and soy candle and soap maker! I am a home based business nestled right in the mountains of wild wonderful West Virginia. Go Mountaineers!!! All of my candles are hand poured with love and care. I have spent hours testing and perfecting my candles to make sure that each and every fragrance smells great and that each candle burns perfectly. Candles became my passion and joy about 10 years ago when they became a way to help support my family. That passion quickly grew and now I also make beautifully hand made cold process and hot process soaps. After having skin problems most of my life, my soaps have helped me so much. All of my soaps are made with all natural oils and butters. Not only are they awesome for your skin but they smell amazing also. I have been making soaps now for about 5 years and they truly allow me to be artistic and really allow me to be creative and that's what I love about it.

I have lots of options in my shop and if you have any questions please contact me. I love hearing from my customers!!

We are online here on Etsy, www.shepherdcandles.com, and facebook so make sure and like our page.

Thank you so much for the opportunity to provide you with not only an excellent product from our home to yours but the chance to share my passion with you.

Sherry Shepherd

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Shop members

  • Sherry Shepherd

    Owner, Candle Maker, Soap Maker

    I'm Sherry owner here at Shepherd Candle Company. I hand make each and every candle with our soy blend wax and exceptional fragrances. I also hand craft each bar of soap with natural oils to give your skin a treat each time you lather up.

Shop policies

Last updated on March 22, 2017
Thank you so much for shopping with Shepherd Candle Company. We hand craft all of our candles and soaps and each one is made with lots of love and care. We strive for excellent products, exceptional customer service, and fast shipping.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Money Order
  • Check
  • Other Method
Payment
We accept all payments processed through Etsy. Payment must be received and cleared before we will ship your order.

If you want to pay by check. Select "mail payment" under method of payment. Mail your payments to : Shepherd Candle Company , 2136 Christian Ridge Road, Princeton, WV 24739... Once we receive your check and it clears the bank, we will mail out your order. Please note that paying by check can delay your shipment for 1 to 2 weeks .
Shipping
We ship via USPS. Current order processing time is 1-2 days. All Shipping charges are calculated based on weight of our product and your location. Calculations are made by using Etsy, we have no control over changing shipping pricing. All products are shipped in protective packaging to ensure that your candles and soaps arrive to you safely. If you have any issues with your package when it arrives , please contact us at once so that we can come to a resolution.

All priority shipments are shipped with standard USPS $50.00 insurance, if you have a larger order and would like more insurance, please note this in the checkout process.

If you have any questions or concerns, please do not hesitate to contact us immediately.

Please contact us to purchase extra insurance for large orders. We package our orders very well and want you to receive them in perfect condition should something happen please contact us immediately. We ask that if you receive your package and have broken or damaged items that you contact us at once. Please do not discard of any broken or damaged items until you have contacted us. We will do our best to help you and fix this for you. IF you would like to purchase extra insurance , please contact us prior to placing your order. As far as tracking we do not have any more information then you do. Once the package leaves our hands, we have no control over that package.
Please contact your local post office for concerns on tracking/damage.
Refunds and Exchanges
If there has been an error on our behalf or a defective issue, please contact us immediately. We will issue a refund or correct the issue.

Please contact us at once if you receive your shipment and you have broken or damaged items. We will do our best to resolve this issue for you.

We DO NOT currently accept returns/exchanges/ or returns for our soaps.

We DO NOT currently accept returns/exchanges/ or returns for our candles. We understand that not all fragrances are for everyone. But we simply can not refund money for fragrances that you do not like. If you feel that you want to sample a fragrance, please contact us before placing an order.

We appreciate your your feed back and hope that you will give us a great review. If you feel that you can not give us a "5 STAR" review, then we ask that you please contact us first so that we can work with you to resolve any issues that you may have. We hope that you will leave us a great review when you order from us. Thanks so much you are such a valued customer.
Additional policies and FAQs
Make sure to check us out on Facebook www.facebook.com/shepherdcandles

We do custom orders upon request. Please contact us to inquire about custom orders for gifts, parties, showers, weddings, and more.

NO SOLICITING... I am sorry but we simply can not donate to every fundraiser, youtube account, or charity. I honestly wish we could. If you message us and it is spam, it will not be answered.

Candle Safety..
Please use common sense when burning candles. DO NOT leave a burning candle unattended. NEVER leave burning where children or pets could knock them over.. Do not burn in a draft or on an unstable surface. Keep free of all debris.. Do not burn near any flammable materials. Keep your wick trimmed to 1/4 inch.