ShepherdFarmSoaps

Handmade Goat Milk Soap and Lotions

Princeton, West Virginia 1777 Sales On Etsy since 2014

5 out of 5 stars (543)

ShepherdFarmSoaps

Handmade Goat Milk Soap and Lotions

Princeton, West Virginia | 1777 Sales

All Items

Sherry Shepherd

Contact shop owner

Sherry Shepherd

Announcement    FREE SHIPPING ON ALL DOMESTIC ORDERS!!
Visit us on facebook: https://www.facebook.com/sdshepherd

Announcement

Last updated on Feb 11, 2020

FREE SHIPPING ON ALL DOMESTIC ORDERS!!
Visit us on facebook: https://www.facebook.com/sdshepherd

Reviews

Average item review
5 out of 5 stars
(543)
See reviews that mention:
quality 15 shipping 80 customer service 26

About ShepherdFarmSoaps

Sales 1,777
On Etsy since 2014

Handmade Goat Milk Soaps and Lotions Straight from our Farm!

Hi, I am Sherry with Shepherd Family Farm. My family and I live in Southern WV where we raise Nigerian Dwarf Dairy Goats. We milk our goats every day and they provide me will all the farm fresh goat milk for all of our hand crafted goat milk soaps and goat milk lotions.

All of our soaps and lotions are made from our own recipes that we have crafted for years to make sure they are very gentle, cleansing, and smell amazing.

Goats milk is well known for its skin loving properties, moisturizing ability, and gentleness for even the most sensitive skin.

Thank you for shopping our store and supporting our farm. If you have any questions please feel free to message me on Etsy, I look forward to helping you.

Sherry Shepherd
www.shepherdfamilyfarm.com

Shop members

  • Sherry Shepherd

    Owner, Soap Maker, Designer

    Thank You so much for stopping buy our shop. We are Shepherd Family Farm. I hand craft goats milk soaps,lotions and more right here on our small farm!! I value old time traditions and love farm life. Thank You !!

Shop policies

Last updated on October 2, 2018
Thank you so much for shopping with Shepherd Family Farm. We hand craft all of our goats milk soaps and lotions made fresh with goats milk right on our farm. Each one is made with lots of love and care. We strive for excellent products, exceptional customer service, and fast shipping.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Money Order
  • Check
  • Other Method
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 4 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
If there has been an error on our behalf or a defective issue, please contact us immediately. We will issue a refund or correct the issue.

Please contact us at once if you receive your shipment and you have broken or damaged items. We will do our best to resolve this issue for you.

We DO NOT currently accept returns/exchanges for our soaps. We DO NOT issues refunds for fragrances that you do not like. We test all of our scents, and while we try very hard to only stock scents that we think most everyone would enjoy, we simply CAN NOT guarantee that everyone will like every scent.. If you have a question about a fragrance please contact us before purchasing and we would be glad to help you figure out of that particular scent is right for you. Before purchasing large quantities we would suggest ordering a sample bar, and in some instances we MAY have samples available upon request, but NOT always, please contact us with any questions.

We appreciate your your feed back and hope that you will give us a great review. If you have any problems with your order, then we ask that you please contact us first so that we can work with you to resolve any issues that you may have. We hope that you will leave us a great review when you order from us. Thanks so much you are such a valued customer.
Payment
We accept all payments processed through Etsy. Payment must be received and cleared before we will ship your order.

If you want to pay by check. Select "mail payment" under method of payment. Mail your payments to : Sherry Shepherd, 2136 Christian Ridge Road, Princeton, WV 24739... Once we receive your check and it clears the bank, we will mail out your order. Please note that paying by check can delay your shipment for 1 to 2 weeks .
Shipping
We ship via USPS. Current order processing time is 1-2 days. All Shipping charges are calculated based on weight of our product and your location. Calculations are made by using Etsy, we have no control over changing shipping pricing. All products are shipped in protective packaging to ensure that your candles and soaps arrive to you safely. If you have any issues with your package when it arrives , please contact us at once so that we can come to a resolution.

All priority shipments are shipped with standard USPS $50.00 insurance, if you have a larger order and would like more insurance, please note this in the checkout process.

If you have any questions or concerns, please do not hesitate to contact us immediately.

Please contact us to purchase extra insurance for large orders. We package our orders very well and want you to receive them in perfect condition should something happen please contact us immediately. We ask that if you receive your package and have broken or damaged items that you contact us at once. Please do not discard of any broken or damaged items until you have contacted us. We will do our best to help you and fix this for you. IF you would like to purchase extra insurance , please contact us prior to placing your order. As far as tracking we do not have any more information then you do. Once the package leaves our hands, we have no control over that package.
Please contact your local post office for concerns on tracking/damage.
Additional policies and FAQs
Make sure to check us out on Facebook www.facebook.com/shepherdfamilyfarm
and our website www.shepherdfamilyfarm.com
We do custom orders upon request. Please contact us to inquire about custom orders for gifts, parties, showers, weddings, and more.

NO SOLICITING... I am sorry but we simply can not donate to every fundraiser, youtube account, or charity. I honestly wish we could. If you message us and it is spam, it will not be answered.