shermaycards

Unique stuff you can proudly own or give to!

11 Sales

shermaycards

Unique stuff you can proudly own or give to!

11 Sales On Etsy since 2009

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Amy

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Amy

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Shop policies

Last updated on October 19, 2018
Greetings! Welcome to my cozy boutique and please make yourself at home, having a cuppa! 8^)

All the greeting cards are uniquely hand drawn. They come in individuals and packs, including envelopes and darling little stickers.

I also do custom designs upon requests. (Please scroll down a bit for further information)

I offer discounts for packs of 10 and 20 as well as large quanities.

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Custom Designing:

Custom designing is one of my favorite things and I am offering you the opportunity to have your orders designed the way you would like.

For small orders (1-5 designs), I require a $25 deposit. 50% of this deposit will be applied to your final order. For large orders (6-10), I require a $50 deposit to begin most custom design (some mega-gamma orders of over 10+ designs require a $100 deposit). 50% of this deposit will be applied to your final order. The design process begins with an initial consultation by telephone, email or IM of the details of your specific wishes. The prices aforementioned aren't including the quanity of cards as each card itself, including cut and folded, is still the same price as the cards displayed in the shop. Unique papers such as specialized paper or colored paper will be charged separately, not included in the designing prices. Depending the texture and coloring, they aren't priced the same as the standard cardstock in white. However, I'd be happy to discount under consideration upon request.

During consultation, we will bounce ideas back and forth with you via email or telephone until we have created the perfect card/design for you. This process can take a few days to a few weeks.

After the final proof is approved and payment is made, you will receive your completed order within 3-4 weeks. If unique papers are special ordered, the time frame for delivery may be 4-6 weeks from final proof approval.

Custom art requests require an additional 7 days of design time, depending on your specifications and motifs. If you are in a rush, please convo me. I am happy to work with you.

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Erm...the rest of this page will be long and a mite dry but please bear with me. I truly appreciate your cooperation and understanding of the policies! Again, welcome! 8^)

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
  • Money Order
Returns and exchanges
I gladly accept exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
For items in stock, please contact me within 5 days of receipt of purchase for a refund or exchange. Items returned must be in pristine and unused condition, otherwise, the refund/store credit will be revoked if they arrived in less than pristine/used condition. **Please note: I will charge a small fee or deduct from the refund amount for relisting the item as well as the fees that Paypay charges for the initial purchase. Please convo me for the exact amount.**

Unless the design is not personalized, custom orders are non-refundable. **Please note: I will deduct from the refund amount for the fees that Paypay charges for the initial purchase. The fees are usually small if order is not large quantity, otherwise stated in the refund invoice. Please convo me for the exact amount.**

Please note: customers are responsible for return shipping fees. Shipping fees are non-refundable.

Due to the nature of electronic files, sorry, there is no refund on these digital items. Store credit given at my discretion.

For custom orders, I cannot be held responsible to damages that have occurred during shipment. (Hence, the shipping insurance)

Thank you for your understanding!
Payment
I accept payment via PayPal. Shipping orders on the next business day will begin after payment is received. Design and printing will begin after the payment is received. Also, custom design orders will begin after the deposit is received.

Custom orders - all custom orders require an initial down payment (deposit) to begin the design process. The balance of the entire order must be paid in full after your final approval before print production can begin. Deposits and payments are non-refundable if orders are cancelled (in pre or post-printing production).

Shop orders - payment must be received within 3 days of purchase or the order will be cancelled and re-listed. Please convo me if you have any problems. Thank you for your cooperation.

You don't need to create a new PayPal account to use it. Through PayPal, you can also pay with a credit card or eCheck. **Please note: If you choose to pay with an eCheck, I cannot send you your item until the eCheck has cleared; this takes a few days (excluding weekends and holidays).**
Shipping
In stock, items ship on every Mondays, Wednesdays and Fridays (except holidays and emergency circumstances, which will be announced here and/or notification emails to be sent out). Custom design orders require 2-3 weeks for production after final proof approval. If you need an order rushed, convo me and I will do my best to speed up the process.

All items are shipped via USPS First-Class Mail. All orders are shipped with quality packaging to protect your purchase during delivery. Insurance is optional, however, I cannot be responsible for the loss or damages occurred in the shipment.

All custom orders will be shipped via USPS Priority Mail with a confirmation number. If you would prefer USPS First Class mail, we will adjust the pricing. Insurance is highly recommended as I cannot be responsible for the loss or damages occurred in the shipment.

If you would like to have insurance, signature confirmation or upgrade to priority mail, please convo or email me before paying so that I can relist your order and adjust your invoice.

Please note, unless you request insurance, I am not responsible for any lost or damaged items in the mail.

If purchases are made after 5:00pm on Friday through Sunday, it will be shipped Monday, unless otherwise specified.

**International Buyers**:Please be aware that random custom checks can delay your purchase and unfortunately these situations are beyond my control. International shipping times depend upon location. Below are some approximate timeframes:

Asia: 7-14 days
Europe: 7-10 days
Australia: 5-10 days
UK: 5-10 days
Canada and Mexico: 5 days

You will receive an order confirmation with your ship date. Please make sure your address on your ETSY checkout is the same as your PayPal address. If it is different, I will ALWAYS ship to the address noted on your ETSY receipt unless notified by Buyer.

If you have any questions, please contact me. I am happy to work with you on your specific needs and timelines.
Additional policies and FAQs
The new handmade items are just that, handmade. I am not a machine and I do my best to make them as perfect as possible, but please know that any flaws are just character and a sure sign that these were done with love and by hand. 8^)

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Copyright:

Any designs, both continuous and discontinued, are not to be "lift" (copy/saved as/printed out, et al) and required permission by the designer/author for, but not limited to, your potential website, stationary, poster, et al for the public use. The author/designer's name (Shermay Cards) must be mentioned as credit to the designs for the public use of any sort (i.e., website, stationary, paper goods, posters, et al).

Sale and/or use of goods does not transfer copyright from Shermay Cards to anyone, who has purchased or has gotten possession of said good, tangible or intangible (downloadable, electronic files, such as but not limited to, PDFs, GIFs, PNGs and JPGs).

Resale and Distribution Prohibited:

You may not distribute or resell digital files. You may not resell printed collage sheets made from the JPG file or resell printed PNGs as embellishments.