Accepted payment methods
Returns and exchanges
If the item is damaged, please send us a photo showing the damage, and we will ship a new one at no cost to you or issue a full refund if the item is no longer available.
We will only except refunds and exchanges within 1 week of delivery so make sure to get in touch with us soon if you have any concerns.
1. Standard Shipping - USPS First Class:
- US: $2.95 for first matchbox + $0.50 for each additional matchbox
- Canada: $10.50 flat rate
- Rest of the world: $14.50 flat rate
- US Only - $6.50 + $0.50 for each additional matchbox
** SHIPPING TIME ESTIMATES **
- US Standard Shipping: 3-10 business days
- US Priority: 2-4 business days
- International Standard: 10-15 business days
Please note that there can be rare delays from the Post Office that we cannot control for, especially during holiday season. If you do not receive your item within a reasonable amount of time, please contact us and we can work something out together :)
Each shipment has a tracking number, which you can track automatically from your Etsy account. You should also receive an email from Etsy with the tracking number as soon as the item is shipped.
All matchboxes are wrapped with bubble wrap and shipped in a bubble or poly mailer.