shopSparklyPony

Sparkly Pony

California, United States · 5325 Sales

shopSparklyPony

Sparkly Pony

California, United States 5325 Sales On Etsy since 2010

5 out of 5 stars
(1348)

shopSparklyPony is taking a short break

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Note from shop owner Hi friends! We are heading to Africa for a brief safari. If you'd like to be notified when our products are back in stock, email us at: contact [!at] sparklypony.com

Note from shop owner

Last updated on Aug 1, 2016

Hi friends! We are heading to Africa for a brief safari. If you'd like to be notified when our products are back in stock, email us at: contact [!at] sparklypony.com

a sparkly pony

Contact shop owner

a sparkly pony

Updates

Our cyan Whale Tissue Holder was featured in the most recent December/January edition of Sactown Magazine! laughing

Shop policies

Last updated on January 25, 2016
Thanks for visiting our shop, Sparkly Pony! Our goal is to make the finest, affordable, hand made designs for your home and body. We want to put a twist on things and a smile on your face. We love your face.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
We prefer to accept Paypal and credit cards directly because it means we can get your item to you as fast as possible. We also accept money orders, but we can't ship until the payment has cleared!
Shipping
We ship all of our packages weighing under 4 lbs through the United States Postal Service. Packages over 4lbs are shipped via FedEx.

Unless stated otherwise, all orders under 14 ounces ship via USPS First Class mail which can take up 5 to 7 business days to arrive at your door after we notify you that your product has shipped.

Items weighing between 15 oz and 3lbs 15 oz ship via USPS Priority mail (i.e. 1 or 2 tissue covers).

We include delivery confirmation within the United States on all orders.

INTERNATIONAL ORDERS:
Any customs fees are considered the responsibility of the purchaser. Every country is unique in whether or not you will face a tax/fee. We ask that you be aware of your country's regulations. Some countries also charge a holding fee when taxes or tariff are charged upon import.

Orders over 4lbs will be shipped in multiple packages.


International customers must wait up to 30 days from ship date for their item to arrive.
Refunds and Exchanges
We can work with refunds on products for a time period before, and, up to 10 days after your product arriving at your home.

We recommend keeping the original packaging to return the item, or we will send a detailed list of free USPS packaging that can we picked up 24 hours a day at your local USPS store.

We can also provide the nearest address and phone number to your local USPS along with help/instructions on the best, and easiest way for you to make the delivery.

Upon arrival of your returned item (which usually takes 1-3 days in the contiguous U.S.A. ) we will provide a full item amount refund OR send a replacement product if available.

Refunds cannot be given until product is returned and must be returned using our prepaid label so it can be tracked.


*Unfortunately we cannot provide refunds on items for reasons such as not liking the color or for not liking an aspect of the item that was noted in the listing.

Items shipped to an incorrectly provided address can either be reshipped for the price of postage or the product price refund given.

We ask that you be certain of your selection and realize, as noted, that color may very from monitor to monitor.
Additional policies and FAQs
INTERNATIONAL ORDERS: Any customs fees are considered the responsibility of the purchaser. Every country is unique in whether or not you will face a tax/fee. We ask that you be aware of your country's regulation if this will end up being a concern.Unfortunately, the only way Sparkly Pony could cover these fees would be to raise the shipping price, and then transfer payment back to the purchaser through Paypal.

***RUSH ORDERS***
At times, we are able to complete a custom whale from outside of our normal production plan for $10 extra, per whale. That way we can work after hours to get your whale to you, on time for a special event.