AutumnTreeDesigns

Acrylic keychains, earring, dog tags and more

Joliet, Illinois

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Autumn Tree Designs

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Autumn Tree Designs

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Quality 2 Shipping 27 Customer service 15

Shop policies

Last updated on September 5, 2019
Welcome to Autumn Tree Designs. I am so glad you chose me to create something special for you. What started as a hobby for me has turned into a wonderful business that allows me to feed my passion of creating. I try hard to provide personalized creations at a reasonable price. If you have any questions please feel free to contact me.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Due to the personalized nature of the items I sell refunds and returns are not allowed. All decal purchases are final sale. Please note that not all surfaces will allow for adhesion of the decals. Any Teflon coatings, finger print resistant materials, and low VOC paints will effect how well the decals stick. If there is any concern about how well the decals will stick please message me for details on how to obtain samples of the vinyl prior to ordering.

Refunds will only be considered if I have grossly misrepresented the item you purchased. I work hard to ensure that the photos depict the item you are receiving. If you have any concerns about the item please contact me before leaving feedback so that I have an opportunity to address your concerns.

If it is determined that the product I sent is not what you were expecting all items will need to be returned to me at your cost and a refund of the original purchase price will be issued once they are received. I will not refund the cost of shipping.

********************IMPORTANT INFO ON DECALS************************************
I use the highest quality decals I can purchase to ensure you are getting a quality product. Please keep in mind the durability of the product will be determined by how it it used. Refunds and replacements will not be issued for ink fade or wear so please do not ask. If your electronic device is constantly in your hands or you are consistently applying lotions and holding your device I DO NOT recommend purchasing a decal to put on the outside of your device in direct contact with your hands or fingers. When ordering decals for vehicle windows it is important to thoroughly clean the window. I recommend scrubbing the area squeaky clean with alcohol and allowing to completely dry before applying decal. Any RainX or other window cleaners can interfere with the adhesion
Payment
PLEASE NO PERSONAL CHECKS, CASHIER'S CHECKS, MONEY ORDERS, OR CASH IN THE MAIL

I want my customers to receive their goods quickly that is why I ask that transactions be paid for immediately at purchase in order to be able to ship Item as soon as possible!

I will contact buyers to facilitate communication between both parties. Communication is a must and can avoid any unpleasant misunderstandings. I want my buyers to feel comfortable with communicating with me for any reason.

Simply follow the link and submit payment using Paypal or E-Check via Paypal services. Insurance will be billed separately, contact from buyer is required for this service. If you choose not to insure items you do so at your own risk!

ALSO PLEASE NOTE: I will only ship to Confirmed PayPal addresses. This is very important to protect ourselves from fraud, as no unauthorized people can order items with your PayPal account and ship it to another address.

If you need your Item shipped to another address other than the one provided by Paypal, you will need to purchase insurance, NO EXCEPTIONS.
Shipping
Please refer to each listing for details on when your items will ship. Most items ship within 3-5 days but in certain circumstances it may take up to 10 days. If you are needing your item by a certain date please message me prior to placing your order to ensure it will arrive on time.

I offer several shipping options that can be selected at checkout. Priority mail is the only option that comes with insurance. If ordering breakable items I strongly suggest selecting priority mail as your shipping option in case any damages occur in transit.

All orders will have tracking information sent when the item is shipped. This number is available under your orders tab.
Additional policies and FAQs
If you are interested in a custom order or have a design in mind different from what I offer please send me a message. I love a challenge and will work hard to create exactly what you are looking for if I am able to.