xocherrienoir

Super magical accessories, art, and more ♡

New York, United States · 405 Sales

xocherrienoir

Super magical accessories, art, and more ♡

New York, United States 405 Sales On Etsy since 2016

5 out of 5 stars
(147)
Jordan Love

Contact shop owner

Jordan Love

Reviews

Average item review
5 out of 5 stars
(147)
Kelly Miller

Kelly Miller on May 11, 2018

1 out of 5 stars

This seller is completely unprofessional. She was not punctual in shipping time nor in her responses after the sticker failed to arrive for 2 weeks. She charges for shipping on orders that cost her nothing to send in the mail. Then when neither of the shipments she claimed to have sent arrived, she refused to give me my shipping back in the refund until Etsy made her after I opened a case against her. She blamed me for never receiving my sticker or refund even after I contacted her, making her aware of the situation. Jordan Love/xocherrienoir “This order is a LETTER as stated in my shipping options so it is stamped, no tracking or receipts.” (So what did I pay almost $2 in shipping for?) She finally gave up, claiming that she was being harassed for money that rightfully was not hers.

Jordan

Jordan responded on May 11, 2018

This buyer contacted me saying their order hadn’t arrived, I said I would replace it for free & did & they continued to open a case immediately regardless. I then told them I am not responsible for USPS losing the mail & I wouldn’t replace again after it “never arrived” a second time. I never blamed the package missing on the buyer so not sure where that came from? Shipping is $1.15, not $2 & it covers the cost of postage, the 6x9 document envelope & packaging. I didn’t appreciate the way the buyer handled this and yes, I felt that I was being harrassed over a sticker that went missing in the mail twice which is completely out of my control, and ended up costing me money.

Tanner

Tanner on May 3, 2018

5 out of 5 stars

So adorable

View all 147 reviews

Updates

I'm running a sale 11/28-11/30. Use code 'JUST4U' for 15% off!! Small freebies are included in every ordersparkling_heart also down to my last 3 magical booty pins in the light skin color! So if u want one, now is the time!!
Thanks to everyone who's adopted a baby unicorn cat so far! I have new styles of unicorn cats coming out soon, including this one!! I also have some patches and new pins coming in the near future so stay tuned blush
View all 5 updates

About

Shop members

  • Jordan Love

    Owner

    Hey!! My name is Jordan and I’m a graphic designer, seamstress, and cosplayer living in the NYC area.

Shop policies

More information

Last updated on Mar 29, 2018
Frequently asked questions

International Shipping Costs

International shipping costs are higher for pins due to the bubble mailers used to ship out pins. The United States Post Office considers these a package, and therefore charges me based on that. If you are willing to take the risk of having an enamel pin mailed in a flat envelope, please contact me and we can arrange cheaper shipping.

Do you accept returns?

All sales are final. However, if you did not receive your order or something was wrong with your order, please contact me.

Custom and personalized orders

3-5 working days is sufficient for me to package your sweets with care. Please note this time is not guaranteed. Tracking may take a couple days to update since I mail out orders in batches.

Custom and personalized orders

All packages are shipped First Class or First Class International. If you are purchasing stickers or patches alone, these will have no tracking by default. If you're interested in upgrading to tracking, you may upgrade your shipping.