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Shop policies

Last updated on March 29, 2013
Thank you for your interest in jules., an independent artisan jewelry business!
Each piece is made by human hands, and as such, slight variations in stones, metals and finishes will occur.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Other Method
Paypal, credit cards & gift certificates!
All jewelry is handmade, and as such, shipping times may vary.

Your jewelry is custom made to order by human hands, and is processed in the order in which is it received. Your jewelry will be packaged in a signature jules. gift box and shipped within 7-14 days after payment clears.

All orders are shipped via USPS priority mail with insurance and delivery confirmation.

Should you need your jewelry faster or shipped internationally, please message us for options.
Refunds and Exchanges
We want you to be happy with your purchase. All jewelry is custom made to order specially for you! We accept exchange or credit of UNWORN merchandise for up to 7 days of receipt of shipment. We reserve the right to deny exchange if the item has been worn, tangled or is damaged in any way.

Any returns must be pre-authorized and return insured, trackable shipping is the responsibility of the buyer.

Should you need a return, please contact us for a Return Authorization number: info [at ] shopjules [dot] com
Additional policies and FAQs
We are often commissioned by clients, including brides and grooms, for custom pieces. Please contact us should you want jewelry for your special day, including jewelry for your bridesmaids or cufflinks, money clips or tie clips for your groom or groomsmen. Or simply to create a special design. Please email us: info [at ] shopjules [dot] com