ShopKandy

Etsy & Facebook Shop Banners to Improve Your Shop

Lansing, Michigan · 2732 Sales

ShopKandy

Etsy & Facebook Shop Banners to Improve Your Shop

Lansing, Michigan 2732 Sales On Etsy since 2010

5 out of 5 stars
(780)

Announcement   Celebrate your upcoming Disney vacation with customized printable Disney autograph books! I have both 8x8" and 4x6" size printable books, in various magical themes!

Whether you are just opening a new shop on Etsy or you wish to rebrand your existing store, Shop Kandy by Heather will take your business from ordinary to extraordinary. First impressions are so important and I will help you create a professional look with premade and custom designed shop graphics!

NOTICE: I will be having surgery August 8th, and will be unable to accept custom orders from August 6 to August 12th (estimated).

Current Coupon Codes
DOGDAYSOFSUMMER - 15% off any purchase, exp AUG 31st 2018
SUMMERALLDAYLONG - 20% off any $20+ purchase, exp AUG 31st, 2018

Coupons must be used at the time of purchase. Coupons are not refunded when not used. Coupons are not valid on custom orders.

COUPON POLICY - Coupon codes are only valid if used when making the purchase. Coupon codes are not valid on custom orders. Shop Kandy reserves the right not to give a partial refund based on unused coupon codes. Expired coupon codes are not accepted. If you are experiencing any problems using a coupon code, please contact me prior to making the purchase, and I will get the error fixed, and post the current monthly codes.

REFUND POLICY - To see my policy in full, please go to this link:
https://www.etsy.com/shop/ShopKandy#policies

My products are all digital products. By their vary nature, you have access to them indefinitely, leaving you without an ability to return products you did not like. I work with my clients extensively to make sure you are happy with the end product.

However, there are times where your vision may not entirely mesh with my vision- it's hard to know exactly what you want based on words alone, so there are times the direction I go in on custom or alteration jobs is not specifically what you are looking for.

Please let me know if that is the case, and please make sure to check out my prior work before doing custom orders. Once an order is placed, and time is put into them, I do not do refunds, because my time and work can not be replaced. If the products I have available in pre-made are not to your liking, style wise, then it's safe to say that my style is probably not going to work with yours.

Announcement

Last updated on Jul 14, 2018

Celebrate your upcoming Disney vacation with customized printable Disney autograph books! I have both 8x8" and 4x6" size printable books, in various magical themes!

Whether you are just opening a new shop on Etsy or you wish to rebrand your existing store, Shop Kandy by Heather will take your business from ordinary to extraordinary. First impressions are so important and I will help you create a professional look with premade and custom designed shop graphics!

NOTICE: I will be having surgery August 8th, and will be unable to accept custom orders from August 6 to August 12th (estimated).

Current Coupon Codes
DOGDAYSOFSUMMER - 15% off any purchase, exp AUG 31st 2018
SUMMERALLDAYLONG - 20% off any $20+ purchase, exp AUG 31st, 2018

Coupons must be used at the time of purchase. Coupons are not refunded when not used. Coupons are not valid on custom orders.

COUPON POLICY - Coupon codes are only valid if used when making the purchase. Coupon codes are not valid on custom orders. Shop Kandy reserves the right not to give a partial refund based on unused coupon codes. Expired coupon codes are not accepted. If you are experiencing any problems using a coupon code, please contact me prior to making the purchase, and I will get the error fixed, and post the current monthly codes.

REFUND POLICY - To see my policy in full, please go to this link:
https://www.etsy.com/shop/ShopKandy#policies

My products are all digital products. By their vary nature, you have access to them indefinitely, leaving you without an ability to return products you did not like. I work with my clients extensively to make sure you are happy with the end product.

However, there are times where your vision may not entirely mesh with my vision- it's hard to know exactly what you want based on words alone, so there are times the direction I go in on custom or alteration jobs is not specifically what you are looking for.

Please let me know if that is the case, and please make sure to check out my prior work before doing custom orders. Once an order is placed, and time is put into them, I do not do refunds, because my time and work can not be replaced. If the products I have available in pre-made are not to your liking, style wise, then it's safe to say that my style is probably not going to work with yours.

Heather Tompkins

Contact shop owner

Heather Tompkins

View all 98 items

Reviews

Average item review
5 out of 5 stars
(780)
View all 780 reviews

Updates

It's Cyber Monday! Save 15% off any $15+ purchase through Nov 30th with the coupon CYBERMONDAY2017 at Shop Kandy! snowmansnowflakechristmas_tree
Love the look of Boho? Check out the new shop set by Shop Kandy! Feathers, Watercolor flowers, & gold glitter!
New Black Watercolor shop set available! This set is available in Etsy banners, Facebook shop set, and matching business cards!
hibiscuscherry_blossomrose
View all 57 updates

About

Making My Way - Mom of 3

I'm a stay at home mom to 3 kids who are really not kids anymore. My oldest is 21, and ready to move out on her own. My middle is 18, and will be graduating in May, and heading off to college in the fall. My youngest is 15, and keeps me busy. She was diagnosed with autism when she was 8.

It became apparent that with her special needs, I would be unlikely to find a job that understood that I would have to be able to leave with little notice if the school needed me, so I continued to stay home.

From there, I found ways to earn money from home- making bows, first, then dabbling into advertising for boutiques. That lead me to where I am today- doing graphic designs for shops that run online for Etsy and Facebook.

I love sitting down and making new sets, and it allows me the freedom to be there for my daughter when she needs me. It also allows me the freedom to leave for a weekend if her Girl Scout troop is camping, or help coach her Special Olympics swim team when they are at the Michigan State Summer Games.

In addition to these challenges, I was diagnosed with Narcolepsy in 2016, after struggling with moderate to severe sleep issues for nearly 18 years. There are times that I drift off the radar because of sleep issues.

Shop Kandy is a creative outlet for me- I love doing what I do, and meeting new clients. It gives me time to myself, and allows me to relax when I need it.

I look forward to meeting with you!

Around the web

Shop members

  • Heather

    Owner, Creator, Designer

    I have been designing shop graphic sets for nearly 8 years now. I am also a mother of 3, and I am involved in volunteering for both Girl Scouts, and as a coach with the Special Olympics for my youngest daughter, who has Autism.

Shop policies

Last updated on January 18, 2018
Welcome to my little shop- just a small slice of my life. I enjoy working with digital graphics and making fun digital items for you!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Digital shop items are non-refundable, as they are delivered upon purchase. Please ensure that the item is what you are looking for before purchasing, and is the correct size for the platform in which you intend to use them.

Digital shop items are also not exchangable. Each item I sell is a digital item, and as such, there is no way for you to return it to me upon purchase. If you are unhappy with your purchase, please contact me, but be aware that I do not accept exchanges, as this is essentially giving you a second set free of charge.

If you see a set you like, but it is not sized correctly for the platform you need, please convo me, and I can set up a new listing.

***Shop Kandy does not offer partial refunds for coupon codes not used at check out. Coupon codes must be entered at the time of the purchase. If you are experiencing any issues using a code, please contact me before completing the purchase, and I will fix the issue. Once you have made a purchase, I do not refund based on codes not working.
Payment
Paypal and Direct Pay are both accepted at the time of purchase.

On custom orders, full payment is due in advance of the order being started.
Shipping
Most digital items are available with an immediate download. If you have selected a personalized item, please be aware that my ship time is up to 5 days, though it is typically much shorter than that.

If you have selected a custom order, my turn around time is discussed during our conversation, and will vary based on my current work load. The design time does not begin until after payment has been made.

For example, if we discuss the time frame as being 3-5 days, but you wait 4 days to purchase the item, your order will be completed within 3-5 days after that.
Additional policies and FAQs
COUPON CODES:

Coupon codes are only valid if used when making the purchase. Coupon codes are not valid on custom orders. Shop Kandy reserves the right not to give a partial refund based on unused coupon codes.

Expired coupon codes are not accepted. If you are experiencing any problems using a coupon code, please contact me prior to making the purchase, and I will get the error fixed.

My digital images are available for personal use only. Images can not be resold as is.

CUSTOM ORDER POLICIES:

Custom orders require payment in full before the service is provided. You will be shown proofs as I work, and changes can be requested at any time prior to the set being completed.

Once the set is approved by you, and delivered, all changes requested will have a $5.00 editing fee.

CUSTOM RATE:

My custom rates as of 01/01/2018 are as follows:

$13.99 for the first custom image
$4.99 for each additional made to match custom image

IE: An Etsy Banner, Business Card, and Avatar would run $23.97 for all 3 images.

Additional sets requested that are designed from scratch will be charged as a new custom order.

I do not accept coupon codes or extend sale rates to custom work.

BEFORE YOU ORDER:

Please make sure to contact me and discuss your idea with me. Custom order estimates will include a style board done by me of how I interpret your ideas. What you have in mind, may not be how I am thinking of it, so the style boards are a great way to make sure we're on the same page right from the start.

CUSTOM ORDER TURN AROUND TIME

The time it takes depends greatly on my current work load, and anything coming up that will take me away from my shop for more than a few hours. I will give an up to date quote at the time we start discussing the order.

If it takes you several days to purchase the order, please be aware that your time will begin at the time of the purchase, and that it may have been increased in your order due to current work load.

Custom orders are very in depth, and to help aid the process, I require approval on all images from my clients as I design the set. Because of this, if it takes the client several days to get back to me to approve or request changes to an image, it can increase the turn around time greatly. I do my best to ensure my sets are set in a timely manner, but if the client has not approved an image, I do not finish it. I do this to ensure my clients are happy with the product they receive.

ADDITIONAL DESIGN TIME FEE

If a custom order exceeds 2 hours of design time due to constant requests, mind changes, etc, an additional fee will be charged of $10 per hour. This rate will be advised when we reach 90 minutes of design time. This is active design time, not time spent waiting on replies, as I know we all have busy lives outside of Etsy.

To help speed the design process along, it helps if you have a good idea in mind of what you are looking for. Examples are encouraged.

Most designs take far less than 2 hours. This fee will not be needed most of the time.

CUSTOM PROOF APPROVAL

With every custom order, I send screen shots to my clients of the image I have designed. At this time, the client can either request changes to the image, or approve it. Once the full set is approved, and emailed out, any additional changes requested will result in additional fees.

My fees for making changes to sets already approved and delivered is $5 for the first image, and $1.50 for each additional image.

Please make sure you request all changes prior to me closing out your work order.

CUSTOM GRAPHICS FEE

I purchase a large chunk of the graphics I use, and design several myself.

However, if for some reason your requested images are something I do not have in stock, there will be a graphics fee of 75% of the cost, with my portion not to exceed $2.50. Any graphics or fonts that exceed $10.00 total will be invoiced to the client. IE: if the price is $20, my portion will be no more than $2.50, while the client's portion will be $17.50.

If the graphics are ones I will be able to reuse often, then the fee may go down to 50%, with my portion not to exceed $2.50. Any graphics that exceed $5 total will be invoiced to the client. IE: if the price is $10, my portion will be no more than $2.50, while the client's portion will be $7.50.

All amounts will be discussed in full prior to invoicing. The invoice will be paid in full before the graphics or fonts are purchased by Shop Kandy by Heather.

The graphics purchased will be Shop Kandy by Heather's to use in the future, under the parameters of the copyright license.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

CUSTOM ALTERATIONS FEE

I offer many pre-made sets of shop graphics. If you like a pre-made set, but would like to customize it slightly, I offer alterations.

Alterations are done on a minimal level- swapping out a background, or changing the color of a set, or adding a little girl to it, etc. If I feel the amount of work requested is more than a quick easy change, I reserve the right to change the request into a custom order.

If that is the case, I will alert you up front.

My custom alteration fee is as follows:

$4.99 per purchased set, in addition to the cost of the set.

CUSTOM ALTERATION POLICY

Custom alteration turn around time will vary depending on my current work load. Before the order is placed, I will advise you of my estimated turn around time.

Please note that if you wait several days to make a purchase, my turn around time will start from that date, and may change based on current work load.

Custom alterations are not from scratch custom orders, and will not be treated as such. I will show you proofs when the requested changes are done. If additional changes are requested at that time, additional fees will be assessed.

Once a custom alteration is approved and delivered all changes requested (aside from spelling errors) will be subject to additional fees.

More information

Last updated on Sep 4, 2017
Frequently asked questions

Do You Accept Custom Orders?

My custom order fee is $13.99 for the first image, and $4.99 for each additional made to match image.

Custom orders are completed 3-5 days after payment is received.

All custom orders are presented for approval before being completed, so you are satisfied with the end product.

What size is this image? Does it come with this image?

All graphic sizes are listed in the individual listings, please make sure to look through the listing to see the exact size of the individual items within the listing.

All graphics included with the listing are also listed within the shop listing. Please make sure to read through the listing for all details.

Do your discontinued sets come in Etsy shop sets?

Each of my discontinued shop sets is only available until it is sold out. Many of them are Facebook only sets, as the prior Etsy matching sets were not currently size compliant with Etsy's newer graphic sizes.

I can create matching Etsy sets, but they will not be sold at the discounted prices to match the discontinued sets available for purchase.

If I purchase several sets, can you offer me a discount?

Shop Kandy offers regular discounts every month. These can be found listed under my shop announcements.

There are usually two available. The first is a flat percentage off any purchase, while the second is a larger percentage off any purchase over a set amount.

I do not offer further discounts for bulk purchases.

I found a shop set I like somewhere else. Can you copy it?

I try not to copy the work of other shop set designers. If you liked the set from another shop, I recommend purchasing it from that shop. If you want something similar, but not identical, I do offer custom designs.

My custom rates are $13.99 for the first image, and $4.99 for each additional made to match image. If you are looking for an Etsy shop cover, a business card, a shop icon, and a watermark, my fee will be $28.96 to make the set.