shopLOVD

LOVD - Lilly Of the Valley Designs

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Lilly

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Lilly

Shop policies

Last updated on April 29, 2022

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I want you to love LOVD jewelry so it's my objective to create a piece of wearable art that you will enjoy wearing and are head-over-heels in love with. I work closely with you, so creating something that is meaningful to you is a collaborative effort. Keep in mind, all sterling silver, brass, and copper blanks are hand-stamped and imperfections add to the beauty and uniqueness of each hand-crafted piece. Please allow 4 - 6 weeks for the arrival of your custom piece, as all jewelry is made-to-order; so worth the wait!

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Payment

All pricing is designated in US dollars. Accepted form of payment is credit card via PayPal. You do not need a PayPal account to use this method of payment. PayPal automatically bills you immediately but you will have 24-hours to cancel any order. To cancel, convo or e-mail me within that time frame. Us wonderful Ohioans are subject to sales tax, prior to shipping fee.

Shipping

Your custom piece is made-to-order so please allow 4-6 weeks for delivery. Standard shipping method is USPS, which takes up to 6 business days for transit time. Express shipping is available for an additional charge. Convo me and I'll let you know pricing.

Be sure to take advantage of combined shipping if you're thinking about more than one item!

Your piece will be sent to you in a padded envelope and you will get confirmation when your order ships. Each shipment is insured. Gift wrapping is available upon request, neutral enough to fit any occasion.

LOVD cannot be responsible for backordered materials. If this is the case, you will be notified immediately about any possible delays.

International shipping is available on a case-by-case basis. Keep in mind, international shipping may take up to one month for delivery. Additional customs fees will be calculated and is the buyer's responsibility. Please convo me so we can work out the details.

Additional policies and FAQs

FAQ
If I'm pressed for time, can you expedite my order? Contact me and we'll talk.

If I like the bracelet, but prefer a different color, can I get it? Contact me and we'll talk.

If I like the bracelet, but want it in a necklace instead? Contact me and we'll talk.

If I have an idea of my own, can you do it? Contact me and we'll talk.

Do you offer items at wholesale? Contact me and we'll talk.

I think you get the idea, right? This is a collaborative effort and I'm here to please. Let's keep the lines of communication open between us:-)