ShopMelanoir

I HAVE MOVED TO WWW.SHOPMELANOIR.COM

Boston, Massachusetts 4174 Sales On Etsy since 2013

0 out of 5 stars (1141)

ShopMelanoir

I HAVE MOVED TO WWW.SHOPMELANOIR.COM

Boston, Massachusetts | 4174 Sales

No items listed at this time
    Mulan Duong

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    Mulan Duong

    Announcement    I HAVE MOVED MY ENTIRE SHOP TO AN OFFICIAL WEBSITE: WWW.SHOPMELANOIR.COM

    Follow my Instagram for latest updates, coupon codes and giveaways!!! - @shopmelanoir. Find me on Facebook - Melanoir

    Announcement

    Last updated on Nov 5, 2019

    I HAVE MOVED MY ENTIRE SHOP TO AN OFFICIAL WEBSITE: WWW.SHOPMELANOIR.COM

    Follow my Instagram for latest updates, coupon codes and giveaways!!! - @shopmelanoir. Find me on Facebook - Melanoir

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    quality 201 shipping 188 customer service 83

    About ShopMelanoir

    Sales 4,174
    On Etsy since 2013

    Behind The Making of Melanoir

    Formerly known as Lustful Doll (2013-2016). Rebranded to MELANOIR - an independent alternative clothing line handmade in Boston, MA. Created and run by me, Mulan Duong. Inspired by dark beauty abstracts. My designs are heavily influenced by gothic elements and I have always been fascinated by the looks and personalities that are shown through darker fashion. It represents the undefinable. I believe clothing is a language all of its own and I enjoy combining multiple looks into my pieces. Dark, mysterious, elegant and empowering.

    Collaborations:
    MELANOIR is based in Boston, MA and run by me, Mulan. Unfortunately I carry very limited pieces and can not lend many designs out. Collaborations are usually under my own terms and control as well as searching for my own promoters. I am not interested in sponsorships or trades. Rental fees are available upon request and I do offer discounts to any interested models and photographers! Please email me your portfolio - shopmelanoir [!at] gmail.com. Thank you for understanding!

    Follow me on Instagram to keep up with behind the scenes, previews and latest designs! @shopmelanoir

    Around the web

    Shop members

    • Mulan Duong

      Owner, Maker, Designer

      Hi! I'm Mulan. The owner/designer of Melanoir. Completely self taught, I am always studying on how I can improve my art. Currently, I am the only operator behind every pattern, cut, stitch, shipping and photography!

    Shop policies

    Last updated on September 22, 2019
    Welcome to my shop! I specialize in alternative/dark clothing fashion that is wearable during the day and night. Most importantly, I want to make my pieces as comfortable as possible using the highest quality materials. Thank you for supporting handmade!

    Accepted payment methods

    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I gladly accept exchanges
    Contact me within: 14 days of delivery
    Ship items back within: 30 days of delivery
    I don't accept returns or cancellations
    But please contact me if you have any problems with your order.
    The following items can't be returned or exchanged
    Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
    • Custom or personalized orders
    • Perishable products (like food or flowers)
    • Digital downloads
    • Intimate items (for health/hygiene reasons)
    • Items on sale
    Returns and exchange details
    BEHIND THE MAKING:
    Melanoir is a one woman brand run by Mulan Duong. Everything is handmade to order in my small studio in Boston, MA.

    How long until I receive my order?
    Production usually takes 2 - 4 weeks depending how many orders are in queue. (This does not include shipping time). The production times are subject to change and extended during sale events and holiday season due to higher volume of orders. Multiple items orders will require longer production time.
    Need before a certain time? Please email me before ordering so that I can confirm. Any other questions, please contact here.

    Do you do custom sizes?
    Absolutely! Everything is made to measure. I may not have it listed but I can work up to 3XL. You can send me an email of which design(s) you're interested in and from there we can discuss prices. Please note that larger garments do require more material so the price will be slightly higher. (Ex: Additional $5 - $10 each garment)

    What are the shipping costs and how long will it take once it ships?
    USA: $7.25 | 2-5 Business Days
    Canada: $15+ | 1-2 Weeks
    International: $25+ | 1-3 Weeks
    *Shipping cost is exactly what I have to pay including packaging materials.
    *Additional charge will apply when more than one item is purchased due to the weight of the package.
    *Please remember that the delivery time varies, I do not have control over custom fees as well as clearance custom holds!
    *I am not responsible for any lost/stolen packages. Once it is out of my hands, it is up to the mailman to get it to you.

    What is your return policy?
    All sales are final. No refunds will be accepted as everything is made to order for you. Exchanges are possible. Please send me an email. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

    Where do you ship to?
    Worldwide EXCLUDING Russia and APO/FPO addresses.
    Tracking number is ALWAYS included once your order ships.
    *It is the customer’s responsibility to ensure that the correct and proper shipping address is provided on the order invoice; I am not responsible for any lost packages that are caused by an incorrect shipping address provided on the invoice. Please review the details of your order and inform me of any mistakes immediately to avoid any complications or delays with your order.

    I am a friend of your friend, acquaintance, a model that can promote your designs... Can we do a trade?
    No, sorry. I can not please everyone so no special treatment can be given. I take pride in my hard work and I can support you as much as you can support me.
    Payment
    I accept Paypal and Direct Checkout.
    Additional policies and FAQs
    Everything is handcrafted by me in my small studio. There may be slight imperfections.