ShopMelanoir

Comfortable, Wearable, Darker Fashions

Boston, Massachusetts 4174 Sales On Etsy since 2013

0 out of 5 stars (1141)

ShopMelanoir

Comfortable, Wearable, Darker Fashions

Boston, Massachusetts | 4174 Sales

Mulan Duong

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Mulan Duong

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    Announcement    I HAVE MOVED TO: WWW.SHOPMELANOIR.COM

    Follow my Instagram for latest updates, coupon codes and giveaways!!! - @shopmelanoir. Find me on Facebook - Melanoir

    I am NOT interested in promoters, sponsorship or trades. Interested buyers only.

    Announcement

    Last updated on Jul 23, 2018

    I HAVE MOVED TO: WWW.SHOPMELANOIR.COM

    Follow my Instagram for latest updates, coupon codes and giveaways!!! - @shopmelanoir. Find me on Facebook - Melanoir

    I am NOT interested in promoters, sponsorship or trades. Interested buyers only.

    Reviews

    No reviews in the last year
    See reviews that mention:
    quality 198 shipping 188 customer service 82

    About

    Behind The Making of Melanoir

    Formerly known as Lustful Doll (2013-2016). Rebranded to MELANOIR - an independent alternative clothing line handmade in Boston, MA. Created and run by me, Mulan Duong. Inspired by dark beauty abstracts. My designs are heavily influenced by gothic elements and I have always been fascinated by the looks and personalities that are shown through darker fashion. It represents the undefinable. I believe clothing is a language all of its own and I enjoy combining multiple looks into my pieces. Dark, mysterious, elegant and empowering.

    Collaborations:
    MELANOIR is based in Boston, MA and run by me, Mulan. Unfortunately I carry very limited pieces and can not lend many designs out. Collaborations are usually under my own terms and control as well as searching for my own promoters. I am not interested in sponsorships or trades. Rental fees are available upon request and I do offer discounts to any interested models and photographers! Please email me your portfolio - shopmelanoir [!at] gmail.com. Thank you for understanding!

    Follow me on Instagram to keep up with behind the scenes, previews and latest designs! @shopmelanoir

    Around the web

    Shop members

    • Mulan Duong

      Owner, Maker, Designer

      Hi! I'm Mulan. The owner/designer of Melanoir. Completely self taught, I am always studying on how I can improve my art. I thrive on creating complimentary pieces that are comfortable and wearable for everyone - all shapes and sizes.

    Shop policies

    Last updated on November 27, 2017
    Welcome to my shop! I specialize in alternative/dark clothing fashion that is wearable during the day and night. Most importantly, I want to make my pieces as comfortable as possible using the highest quality materials. Thank you for supporting handmade!

    Accepted payment methods

    Accepts Etsy Gift Cards and Etsy Credits
    Returns and exchanges
    I gladly accept returns and exchanges
    Contact me within: 14 days of delivery
    Ship items back within: 30 days of delivery
    I don't accept cancellations
    But please contact me if you have any problems with your order.
    The following items can't be returned or exchanged
    Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
    • Custom or personalized orders
    • Perishable products (like food or flowers)
    • Digital downloads
    • Intimate items (for health/hygiene reasons)
    • Items on sale
    Returns and exchange details
    All sales are final. Exchanges are possible. Please send me an email. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
    *You are fully responsible to give the right measurements for handmade-to-order item. It is my job to hand make these perfectly for you. Please include your correct measurements, otherwise extra charge may apply for an exchange.
    Payment
    I accept Paypal and Direct Checkout.
    Shipping
    WHAT ARE YOUR PAYMENT OPTIONS?
    Direct Checkout.

    HOW LONG UNTIL I RECEIVE MY ORDER?
    Anywhere from 3 to 6 weeks depending on the current order queue. Each item is handmade for you. This does not include shipping time. I am a one-woman team that does everything from handcrafting, modeling, photographing, editing & networking. Your patience is appreciated.
    *Orders with 3 items or more may take longer.

    WHAT ARE THE SHIPPING COSTS AND HOW LONG DOES IT TAKE?
    USA: $5 | 2-5 Business Days
    Canada: $10 - $15 | 1-2 Weeks
    International: $15 - $25 | 1-4 Weeks
    *Additional charge will apply when more than one item is purchased due to the weight of the package.
    *Please remember that the delivery time varies, I do not have control over custom fees as well as clearance custom holds!

    I JUST PLACED AN ORDER AND I NEED IT AS SOON AS POSSIBLE.
    I can not fulfill rushed requests as there will always be orders ahead of yours. I do not offer rushed fee options as my schedule and process timing are firm.

    I DIDN'T REALIZE MY ORDER WAS GOING TO TAKE THIS LONG, CAN I CANCEL?
    You can but there will be a 20% restocking fee as I have already set aside materials for your garment(s). Once it's already been shipped out, no cancellations will be accepted.
    *You are fully responsible for ordering ahead of time. I can not control the order processing time as well as the mailman's schedule.

    I AM A FRIEND OF YOUR FRIEND, ACQUAINTANCE, SIBLING - I AM A MODEL THAT CAN PROMOTE YOUR DESIGNS... CAN WE DO A TRADE?
    No, sorry. I can not please everyone so no special treatment can be given. I take pride in my hard work and I can support you as much as you can support me.

    THERE IS A DESIGN FROM A DIFFERENT DESIGNER THAT I WOULD LIKE FOR YOU TO RE-MAKE! IS THIS POSSIBLE?
    Absolutely not. I refuse to create another designer's work.

    WHERE DO YOU SHIP TO?
    Worldwide EXCLUDING Russia and APO/FPO addresses.
    *It is the customer’s responsibility to ensure that the correct and proper shipping address is provided on the order invoice; I am not responsible for any lost packages that are caused by an incorrect shipping address provided on the invoice. Please review the details of your order and inform us of any mistakes immediately to avoid any complications or delays with your order.

    DO YOU ACCEPT RETURNS?
    All sales are final. Exchanges are possible. Please send me an email. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
    *You are fully responsible to give the right measurements for handmade-to-order item. It is my job to hand make these perfectly for you. Please include your correct measurements, otherwise extra charge may apply for an exchange.
    Additional policies and FAQs
    Everything is handcrafted by me in my small studio. There may be slight imperfections.